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Chapter 5 (Team (Characteristics (Informality, Participation, Clear…
Chapter 5
Team
– A small number of people with complementary skills.
why team popular
Teams are more flexible
capability to quickly assemble, deploy, refocus, and disband.
A better way to use employee talents.
Characteristics
Informality
Participation
Clear purpose
Listening
Civilized disagreement
Consensus decisions
Open communication
Clear rules and work assignments
Shared leadership
External relations
Style diversity
Self-assessment
Team effectiveness
Composition
Personality
Roles
Build and maintain a team
Harmonizing
Compromising
Gate Keeping
Encouraging
Build task accomplishment
Initiating
Seeking Information
Providing Information
Clarifying
Elaborating
Summarizing
Consensus Testing
Skills
Diversity
Size
Member's preference for teamwork
Work design
Skill variety
Task identify
Autonomy
Task significance
Process
Team efficacy
Mental models
Specific Goals
Accountability
Common purpose
Context
Leadership and structure
Climate and Trust
Adequate Resource
Performance Evaluation
Roles
Build and maintain a team
Harmonizing
Compromising
Gate Keeping
Encouraging
Build task accomplishment
Initiating
Seeking Information
Providing Information
Clarifying
Elaborating
Summarizing
Consensus Testing
Group
– Two or more people with a common relationship.
Development Stage
Norming
Forming
Storming
Performing
Adjourning
The Punctuated-Equilibrium Model
Phase 1
sets the group’s direction.
Phase 2
follows the transition.