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Market Segmentation (Common Variables (1) Geographic (Closely related with…
Market Segmentation
Common Variables
1) Geographic
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Advantage :smiley:
- Enables the bank to provide convenience of access to target customers by assisting seller to position retail outlets in the most appropriate locations.
- Identify customer needs based on the consumers' own location.
Disadvantage :smiley:
- Less effective when dealing with large business clients that have many locations
- With advancements in electronic banking, the need for convenient branches has decreased.
2) Demographic
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Consumer wants, preferences, and usage rates are often associated with demographic variables
Easier to measure, and they match well with many financial services.
Groups of people can be readily identified and their needs matched with service features and benefits.
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3) Psychographic
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Example :pencil2:
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Services targeted at financing country club memberships, and credit cards that provide art tours and unusual travel packages.
4) Behaviouristic
Divides customers into groups based on their knowledge, attitude, behaviour towards use or response to a product :fire:
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Involves when and where the services take place, the amount of the service, frequency and purpose of use.
Grouping by
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- Different benefits (Benefit Segmentation)