Performance Excellence (ISO9000:2000 (The ISO 9000:2000 revision had five…
The ISO 9000:2000 revision had five goals:
Meet stakeholder needs
usable by all sizes of organizations
usable by all sectors
Simple and understood
Connect quality management system to business processes
ISO 9000:2015 had over 40 more added goals it does.
Malcolm Balrige National
Provides Leadership, Strategies, Customers, Measurement, analysis, and knowledge management, Workforce,Operations,Results
Strategy: How the organization establishes and plans to implement strategic directions.
Customers: How the organization builds and maintains strong, lasting relationships with customers.
Measurement, analysis, and knowledge management: How the organization uses data to support key processes and manage performance.
Workforce: How the organization empowers and involves its workforce.
Operations: How the organization designs, manages and improves key processes.
Results: How the organization performs in terms of customer satisfaction, finances, human resources, supplier and partner performance, operations, governance and social responsibility, and how the organization compares to its competitors.
Total Quality Management
Customer-focused,Total employee involvement, Process-centered,Integrated system,Strategic and systematic approach,Continual improvement,Fact-based decision making, Communications
By adding all of these components a business will perform and be way better overall.
By using six sigma we get bigger impacted projects, using all of the tools, Strategy for project management the can be improved, increased communication, understanding critical business processes, etc...
ASQ certification is a formal recognition by ASQ that an person has proved to be well knowledgeable about within the filed of study, understands it, and is very knowledgeable about the certificate meaning.