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ReEmployME Failure (LIVE FAILURE (ERRORS (UNDERLYIG CORE UI SYSTEM (Buggy)…
ReEmployME Failure
LIVE FAILURE
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The system was a
DISASTER
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In order to get the list of benefits, they have to call the claims center and wait
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Staff have been taken out of their normal jobs and moved to other ones to cover the overload of issues and complaints
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NOT KNOW THE TECHNOLOGY
problems experienced were “an uncomfortable, but natural part of the [learning] process”
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