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Quality Standards (ASQ Certifications (Quality (Technician, Process…

- - - - satisfy its customers
      - meet regulatory requirements
      - achieve continual improvement
  - - - series, or family, of quality management standards
    - - a standard within the family
  - - - Meet stakeholder needs
      - Be usable
        
        by all sizes of organizations
        
        by all sectors
      - Be simple and clearly understood
      - Connect quality management system to business processes
  - - - Customer focus
      - Leadership
      - Engagement of people
      - Process approach
      - Improvement
      - Evidence-based decision making
      - Relationship management
- - - - systematic
      - strategic