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small group communication (group problem solving (define the problem (the…
small group communication
type of small group
relational-oriented
are formed to promote interpersonal connections and are more focused on quality interactions that contribute to the well-being of group members
two end communication
Advantages of Small Groups
decision making
source
synergy
refers to the potential for gains in performance or heightened quality of interactions when complementary members or member characteristics are added to existing ones
exposure to diversity
Group Cohesion and Climate
Task cohesion
Group climate
the relatively enduring tone and quality of group interaction that is experienced similarly by group members
leadership style
Autocratic leaders
set policies and make decisions primarily on their own
power
Democratic leaders
facilitate group discussion
like to take input from all members before making a decision
Laissez-faire leaders
''hands-off''
give group members freedom to reach and implement their own decisions
group problem solving
define the problem
the current undesirable situation
the goal or more desirable situation
obstacles in the way
the group should be able to compose a single sentence that summarizes the problem called a problem statement at the end of this stage
analyze the problem
group members can discuss the potential causes of the difficulty
begin setting out an agenda or timeline for the group’s problem-solving process
moved on to more in-depth discussion of the problem during this step
Generate Possible Solutions
proposed and clarified
4.Evaluate Solutions
analyze each solution based on its potential effects
solutions can be evaluated based on how well they fit with the group’s charge and the abilities of the group
solutions can be evaluated based on how well they fit with the group’s charge and the abilities of the group
Implement and Assess the Solution
requires some advanced planning, and it should not be rushed
before determine how and when they would assess the effectiveness of the solution
consider its future
brainstorming
Do a warm-up brainstorming session
Do the actual brainstorming session
Eliminate duplicate ideas
Clarify, organize, and evaluate ideas
Discussion before Decision Making
Silently and individually list ideas.
Create a master list of ideas.
Clarify ideas as needed.
Take a secret vote to rank group members’ acceptance of ideas.
Six Hats Method of Decision Making
White hat. Objective—focuses on seeking information
Red hat. Emotional
Black hat. Negative
Yellow hat. Positive
Green hat. Creative
Blue hat. Philosophical