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tutor workshop 21/02 (I can get work when I want it (and stop when I want)…
tutor workshop 21/02
I can get work when I want it (and stop when I want)
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tutor handover is tough
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takes time to schedule
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availability of work, especially seasonally
solution
new work verticals
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difficult to indicate exactly when I want to work
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don't know how much I'm committing to with a new pupil
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competing with more experienced tutors for work
solution
first lesson free marketing tools
solution
first lesson guarantee
solution
drop in sessions
Ongoing usage isn't a time sink
easy to keep track of my lessons
I can access useful resources
I am updated and can action everything from my phone
everything works first time
I know how to get pupils results they want
I have access to all the information I need
Planning lessons is a breeze
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don't have access / know how to access teaching resources
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haven't tutored before - don't know what to do
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don't know what parent / pupil wants to cover
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don't know how to use lesson space effectively
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don't have much time to prep
Personally rewarding
I want MT to help me get a job
I want to be able to evidence the skillset I've developed
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we currently provide little info / references, and no training
I want to earn as much as I want
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limitations of price band, especially on schools
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seasonal demand & thin spread of work across tutors
I want to clearly see how much I've earned
Parents turn up every time
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comprehension - parents don't know what to do next
solution
parent can do test and enter lesson space without login
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commitment - high rate of parent no-shows
solution
make rescheduling more acceptable and easier to do
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communication parents and tutors struggle to communicate if they can't make it
solution
easier for parent and tutor to communicate if they can't make it
I can get to my first booking without having to leave my phone
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onboarding not on app
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interview needs to be on desktop
solutions
phone interviews
live queue
instant interviews
facetime tech
blocker
we ask for lots of information upfront
solution
input less info - scan ID; use social media log-ins
solution
post-live profile completion including lesson space practice
solution
less info needed to determine quality of tutor
Socially rewarding
I want to instil passion for my subject in my pupil
I want to help my students make good progress
I want to know how my pupils have done and what impact I've had
Professionally rewarding
I want to feel involved in the wider MT community & mission
I want to feel fairly compensated by MT for my efforts
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don't have enough experience to charge a lot
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low earnings on schools
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MT cut
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takes a long time to prep lessons which eats into hourly rate
I get paid fairly and punctually
I can keep on top of payments simply
I can get paid each week to keep on top of my finances
I can join today; tutor my first lesson tomorrow
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human ops checking process
solution
fully automated onboarding
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DBS / subject policy
solution
DBS prime
I can get my friends involved