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service de-concentration (Challenges (Technical/hardware ((equipment…
service de-concentration
Challenges
Technical/hardware
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cable/network connections slow, not secure
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Gains
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Citizen ID: commonly used service, citizens satisfied
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Process
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Grant the right to impose fines to khoroo civil registration officer (otherwise people have to go to district level)
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Lessons learnt
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Other services wanted: health insurance, social insurance, LA, taxation
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