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Planning Appeals (Issues (Process (Completing Q is seen as 'box…
Planning Appeals
Issues
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IT
Need Adobe Pro to split docs, have to ask others
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Process
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Whiteboard used to track tasks, plus outlook
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SOC could be sent to admin, or officer, or not at all
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Opportunities
IT
Reduction in email in-boxes, clarity internally
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Process
Timescales built in for each stage e.g. case officers to write SOC, TL to check
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