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How might we ensure a positive mealtime experience at the cafeteria? (Food…
How might we ensure a positive mealtime experience at the cafeteria?
Space
Greenery
Moderate temperature
Coffee aroma in the space
Blackboard to show the availability of fresh juices
Comfortable & adequate seating
Different types of spaces to eat,
e.g. work & eat, individual huddle
Nice ambiance and interior
Warm & cozy lighting
Having ambient music/or live music sometimes
Should have a smoking area outside
Layout should encourage mingling but
also allow privacy
No. of attendants needs to be just right
Clear signage
Food
Daily specials
Salad bar
Quick service
No hair in food
Food should always be warm at meal times
Food that's on the menu
should always be warm
Cost effective food
Buffet where food is ready
Having a variety of food
Healthy food options
Juice bar
Free sweets/supari basket
Know food preferences and prepare accordingly
e.g. veg food, food without nuts etc.
Proper coffee
Food suppliers should be known & authentic
Stale food shouldn't be served
Others/
Facilities
Sustainable and health-friendly
glasses/plates
Internal Colabs ordering system
Television
Rotating Belgian beer tap
Clean cutlery
Easy takeaway packaging
Feedback mechanisms
Culture
Encourage cafe decorum
Polite and friendly servers
Set examples
SOPs for cooking/cleaning/taking out trash
Study how cafes/pantry are operated in
large offices/colleges
Hygiene
Air purifier to clean odors in the area
Clean furniture & floor
Hand washing station
Availability of wet wipes
Clean mops and cleaning cloths
Clean sponges everyday
Doormats/floormats
Exhaust & plenty of ventilation
Staff uses hair nets/ gloves
Vacuum cleaners
Adequate distribution of dustbins in the layout
Dedicated janitorial staff
Make sure hand sanitizers are available
User friendly and accessible dustbins
Proper cleaning schedule
Trays + tray area to encourage self-service