How might we ensure that peons are not overburdened when facilitating…
How might we ensure that peons are not overburdened when facilitating customers?
Cannot ask the staff to
do just anything for them
Let the peons have their food in peace
Cannot expect the peons to leave what they are
doing to immediately help you
Coworkers should respect the peons'
floor times + duties
How to say 'no'
Teach them task management
tools like Trello
Follow strict SOPs
to sit on their head
Accountable multiple times a day
Monthly staff review
Check-ins & check-outs with the manager
Advance notice of any unusual
Backups when a person is not available
Incentives for good work
Enough staff members
Equal distribution of work-load
Clearly defined JDs
Define if they can leave office to get stuff for customers