How might we design the tour experience?

Wayfinding

Technology Assistance

Video tour

Ipad guided tour

VR 360degree tour

Kiosk to give tour

Spatial Tour

Introduce them to different
people on the way

Walk them around with
a printed/digital map

Introduction to key
administrative staff members

Tell them about the value added services

App on phone for tour

Show them the community member
and selfie wall

Should let them experience different
things like games etc.

Tell them a brief history of
the space

Keep it light + humorous

On the walls

Printed map

Through app/ipad

Food

Complimentary tea/coffee

Free snacks from the cafe

Give them merchandise/memento
in the end