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Empathy Map (THINK (Wanted to know more about the asparagus or what kinds…
Empathy Map
THINK
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believes in buying and selling good quality vegetables which means he cares about people and about his customer's health and well begin
Wondering if I really will be able to produce what I say I will. In other words, may have doubts because of past experience
SAY
"We need more local Asparagus in the Northern Okanagan because the main Asparagus grower has moved his business to the Lower Mainland"
"It's nice knowing who the grower is so that I know the asparagus is high quality and organically grown"
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FEEL
"Joy" over being able to get local asparagus to sell their customers who are constantly asking for it
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