Business Conduct
Chapter 2: Challenges for Managers
Spring 2019
R. Moore, Ph.D.
Competing in the Global Economy
Social & Political Changes
Cultural Differences
Cultural Differences & Work Related Attitudes
Hofstede's Study
Individualism vs. Collectivism
Power Distance
Uncertainty Avoidance
Masculinity vs. Femininity
Time Orientation
Diversity
Civil Rights Act - Six Groups Protected by Law Against Discrimination: 1) Age
2) Gender 3) Race 4) Religion 5) Military Service 6) Disabilit
Ethnic Diversity
Gender Diversity
Age Diversity
Ability Diversity
Sexual Orientation & Gender Identity
Benefits & Problems with Diversity
Benefits
Problems
Promotes Creativity & Innovation
Results in Better Problem Solving
Improves Marketing Efforts
Enhances Organizational Flexibility
Attracts and Retains the Best Talent
Lack of Cohesiveness
Communication Problems
Resistance to Change
Interpersonal Conflicts
Slower Decision Making
Ethics, Character & Personal Integrity
Theories of Ethics
Rule Based Theories - focus on the character of the act, not the effect
Character Theories - focus on the character, personal virtues , and intent of the individual actor
Consequential Theories - consequences of an action determine whether it it right or wrong
Cultural Relativism - local standards guide ethical behavior
Ethical Dilemmas in Organizations
Sexual Harassment
Whistle-Blowing
Employee Rights
Organizational Justice
Corporate Social Responsibility
Codes of Ethics
Procedural Justice - fairness process by which outcomes are allocated in an organization
Distributive Justice - fairness of outcomes that individuals receive in an organization