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Seven keys to Effective Feedback (Feedback Essentials (Tangible and…
Seven keys to Effective Feedback
Feedback Essentials
User-Friendly
Even if feedback is specific and accurate in the eyes of experts or bystanders, it is not of much value if the user cannot understand it or is overwhelmed by it. Highly technical feedback will seem odd and confusing to a novice.
Timely
In most cases, the sooner I get feedback, the better. I don't want to wait for hours or days to find out whether my students were attentive and whether they learned, or which part of my written story works and which part doesn't.
Actionable
Effective feedback is concrete, specific, and useful; it provides actionable information.
Ongoing
Adjusting our performance depends on not only receiving feedback but also having opportunities to use it.
Tangible and Transparent
Any useful feedback system involves not only a clear goal, but also tangible results related to the goal.
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Consistent
To be useful, feedback must be consistent. Clearly, performers can only adjust their performance successfully if the information fed back to them is stable, accurate, and trustworthy. In education, that means teachers have to be on the same page about what high-quality work is.
Goal-Referenced
Effective feedback requires that a person has a goal, takes action to achieve the goal, and receives goal-related information about his or her actions.
Information becomes feedback if, and only if, I am trying to cause something and the information tells me whether I am on track or need to change course.
What Is Feedback, Anyway?
The term feedback is often used to describe all kinds of comments made after the fact, including advice, praise, and evaluation. But none of these are feedback, strictly speaking.
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Progress Toward a Goal
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The ability to improve one's result depends on the ability to adjust one's pace in light of ongoing feedback that measures performance against a concrete, long-term goal
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But There's No Time!
Although the universal teacher lament that there's no time for such feedback is understandable, remember that "no time to give and use feedback" actually means "no time to cause learning."
As we have seen, research shows that less teaching plus more feedback is the key to achieving greater learning.