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[U2 KEY] Effective communication (Recognise the different aspects of…
[U2 KEY] Effective communication
Know the medium
spoken
presentation
conversation
discussion
phone call
written
text message
email
article
Use the right register
formal
casual
consultative
Recognise the different aspects of messages
self-relevation
facts
relationship
appeal
Practice good communication skills
listen attentively
communicate important points explicitly
watch out for misunderstandings