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Agile (Working Hours ? (Freedom Hours (Min hours (Flex min hours per Day…
Agile
Working Hours ?
Freedom Hours
Implementation
Use exisiting time-sheet system to record which hours you worked on what days
Presence in office not actively monitored - PLs and others to raise concern if it is creating problems for the project
Disadvantages
Do we need to mark time in calendar when we expect to be in the office?
What happens when invited to a meeting the next day at, say 09:30 but you weren't planning on being there until 10?
Do you need to mark this in advance - if so - how far in advance
Is this too much admin for people?
Just manage it yourself - assume people will be in office between 09:30 and
Min hours
Flex min hours per Day
Pros:
More chance of people being in office together each day
Prevents people 'banking' hours to effectively work compressed week
Cons:
Doesn;t allow for people to recover any hours if working very long for some days
Provides only limited flexability to manage pressures
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Core Hours
Implement
Project Wide
Enables each project to set hours most appropriate for the client geography
Give PL autonomy to manage their teams hours in a way that suits them (i.e. can increase or reduce hours)
Means consultants working on the same projects will be in the office together more
Create conflict between people working on multiple projects
Need to limit to 09-17:30?
Company Wide
Everyone should normally be in the office between 10-4 (say).
Removes inter-group differences
Lack of flexibility for certain projects (US based - where core hours may need to be 12-6 (say)) - might end up meaning some people cannot take advantage of them
'Core hours' could lead some people to take this as the new minimum requirement as work outside these hours will not be as closely monitored
Provides confidence that people will be available during the day to talk
Implementation
Use Existing Time-sheet system to record what hours on what days you worked
How track that people are in the office at the right time?
Leads to squeeze on meeting room availability
What happens to meetings scheduled outside of these times - would this be seen as socially acceptable?
Working Location?
From Home (occasional)
Number of days?
Unlimited
How to prevent people spending all time away from office
Low admin burden
Maximum flexibility
Reduces pressure/need for formal part-time?
Update calendar with what project / tasks you are working on - PLs should know that you are not in and if so what you are working on
Up to X days a week
Pros:
Formalise office as normal place to work
Limit number of people out of office
Force people to schedule work from home in one block
Forces more planning and scheduling
Cons:
Less Flexible - implemented solution might not actually be able to meet people's needs
How to keep track of this?
People view it as an entitlement rather than an option (cf unlimited vs fixed number of days holiday)
Scheduled?
Ad-hoc
Pros:
Maximum flexibility to handle short-term pressures
Can be adapted as project needs change on daily basis
Cons:
People lose visibility on when everyone else will be in the office
Booked in Advance
Pros:
Better visibility to colleagues
Makes organizing meetings easier
Can better plan the work week with other collegaues
Cons:
Could lead to days being booked off far in advance - i.e. everyone books Friday off as work from home
Office Based (current)
Pro's:
Status Quo
Retain maximum face-2-face availability
Offset working variability from agile office hours
Cons:
Does not satisfy work environment needs
People may increase use of agile working to compensate for lack of working from home
Implementation
Performance management?
More regular reviews
PLs to feedback more regularly satisfaction with people's working hours?
PLs to review working patterns / hours in advance?
PLs to review working patterns / hours at scheduled review points?
Expectation is you will be in the office for as often as you are needed
Up to individual to determine their own working patterns and agree with their colleagues
People take responsibility for an area - need to plan their work to accomplish this
Need to consider the effect of other people - you also enable other people to accomplish their tasks
If invited to a meeting - expectation is that you will be there in person if your calendar is marked as free
Could add option to mark that attendance by skype is OK or not OK
Enable people
Overarching theme is trust -> light-touch, no hard rules
Some 'expectation management' to set norms
Need role models
i.e. expectation is that your regular place of work is the office and that you will normally spend at least 37.5 hours a week in the office.
Danger of only going 'half-way' - might get all of the negatives of flexible / agile working without people being able to reap the benefits
Questions:
How is business travel counted toward hours worked?
How far in advance to let people know when you will be in the office
Expect that people can request you be in the office at a certain time with a X days notice?