BC plan - why? (What does success look like? (Good/reliable/trusted…
BC plan - why?
What does success look like?
Good/reliable/trusted reputation for business change & lean
Professional development of change agents
So slick that BC & LEAN Managers not needed, organisation supports itsself
Full support from SLT
High level of engagement from services
Queuing up for our resources
Correctly identifying areas for change/improvement
Buy-in from organisation
Services moving away from need our support to doing it for themselves
Why are we doing this?
To embed CI
Help create more flexibility in the org
Help create more ability to adapt/react in the org
To make savings
To support delivery of projects that realise benefits
To create framework for prioritising work requests in line with organisational needs
To be able to resource work requests - understand what is needed and resources required to deliver
Support creating a culture of change
What are we trying to achieve?
To help services to identify what their needs are - what is it they want to do?
Internal network of change agents
Support for business change without hinderance
Framework to prioritise reviews and resources
Engagement with all services
What are we selling?
Framework to support structure methodology
Pool of resources to guide and support services
Training teams on tools and techniques e.g. customer journey mapping