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ACC (Second Escalation (Salaried Mgrs, Fresh Cap Mgrs, Fitting Room, GM…
ACC
Second Escalation
Salaried Mgrs
Fresh Cap Mgrs
Fitting Room
GM Support Mgrs
First Call
ACC DM
ACC Mobile
ACC Desk Phones
142
First Call
Forward to 6142
143
Forward to 6143
First Call
First Escalation
All Hardlines
All ACC
*143
Forward to 6143
First Escalation
#143
GM SupportMGR
Forward to 6129
*142
First Escalation
Forward to 6142
#142
GM SupportMGR
Forward to 6129
Fashion/Home
Second Escalation
All Entertainment
All Consumables
All Fashion/Home
All Hardlines
Third Escalation
GM Support Mgrs
Fresh Cap Mgrs
Salaried Mgrs
Fitting Room
First Escalation
Fashion/Home Mobile
Fashion/Home DM
Fashion/Home Desk Phones
130/HOSIERY
First Call
Forward No Answer to 129
125 SHOES
First Call
Forward No Answer to 129
118 SEASONAL
First Call
Forward No Answer to 129
121/BEDDING
First Call
Forward No Answer to 129
123/Mens Wear
First Call
Forward No Answer to 129
#130
Second Escalation
*118
First Escalation
#118
Second Escalation
*125
First Escalation
#125
Second Escalation
*121
First Escalation
#121
Second Escalation
*123
First Escalation
#123
Second Escalation
*130
First Escalation
Hardlines
Second Escalation
GM Support Mgrs
Fresh Cap Mgrs
Salaried Mgrs
Fitting Room
First Escalation
All Electronics
All Fashion/Home
All Hardlines
All Consumables
First Call
Hardlines Mobile
Hardlines DM
Hardlines Desk Phones
114/HARDWARE
First Call
Forward No Answer to 129
119/FABRICS & CRAFTS
Forward No Answer to 129
First Call
111/PAINT & ACCESS
First Call
Forward No Answer to 129
103/BOOK & MAGAZINES
First Call
Forward No Answer to 129
*119
First Escalation
#119
Second Escalation
*114
First Escalation
#114
Second Escalation
*111
First Escalation
#111
Second Escalation
*103
First Escalation
#103
Second Escalation
Consumables
Second Escalation
All Consumables
All Electronics
All Fashion/Home
All Hardlines
Third Escalation
GM Support Mgrs
Fresh Cap Mgrs
Salaried Mgrs
Fitting Room
First Escalation
Consumables Desk Phones
Consumables Mobile
Consumables DM
102 BATH&SHOWER
First Call
Forward No Answer to 129
103 STATIONERY
First Call
Forward No Answer to 129
126 INFANT
First Call
Forward No Answer to 129
#102
Second Escalation
*102
First Escalation
*126
First Escalation
#126
Second Escalation
#103
Second Escalation
*103
First Escalation
Entertainment PAD
First Escalation
All Entertainment
All Fashion/Home
All Consumables
All Hardlines
Second Escalation
GM Support Mgrs
Fresh Cap Mgrs
Salaried Mgrs
Fitting Room
First Call
Entertainment Mobile
Entertainment DM
Entertainment Desk Phones
104/One Hour Photo
First Call
Forward No Answer to 129
105/Electronics/Media/Games
First Call
Forward No Answer to 129
107/Toys
First Call
Forward No Answer to 129
*104
First Escalation
#104
Second Escalation
*105
First Escalation
#105
Second Escalation
*107
First Escalation
#107
Second Escalation
Dry Grocery
Second Escalation
Fresh Cap Mgrs
Salaried Mgrs
GM Support Mgrs
Fitting Room
First Call
Dry Grocery Mobile
Dry Grocery DM
Dry Grocery Desk Phones
305/Dry Grocery
First Call
Forward to 6305
*305
First Escalation
Forward to 6305
250/Candy/Tobacco
First Call
Forward to 6250
#250
Second Escalation
Forward to 6129
*250
First Escalation
Forward to 6250
First Escalation
All Dry Grocery
All Food
#305
Second Escalation
Forward to 6129
Deli
Second Escalation
Salaried Mgrs
Fitting Room
Fresh Cap Mgrs
GM Support Mgrs
First Escalation
All Meat
All Bakery
All Produce
All Deli
First Call
Deli Mobile
Deli DM
Deli Desk Phone
306/DELI
First Call
Forward to 6306
*306
First Escalation
Forward to 6306
#306
Second Escalation
Forward to 6129
Jewelry
Second Escaltion
Fresh Cap Mgrs
Salaried Mgrs
Fitting Room
GM Support Mgrs
First Call
Jewelry Mobile
Jewelry DM
Jewelry Desk Phones
*132
First Escalation
Forward to 6132
132/Jewelry/Sun Glass
First call
Forward to 6132
#132
Second Escalation
Forward to 6129
Frist Escalation
All Jewelry
All Fashion/Home
Lawn and Garden
Second Escalation
Fresh Cap Mgrs
GM Support Mgrs
Salaried Mgrs
Fitting Room
First Call
Lawn Mobile
Lawn DM
Lawn Desk Phones
116/Lawn and Garden
First Call
Forward No Answer to 129
First Escalation
All Hardlines
All Lawn and Garden
*116
First Escalation
#116
Second Escalation
Catchall
Second escalation
GM Support Mgrs
Salaried Mgrs
Fresh Cap Mgrs
Fitting Room
160/Support Manager
First Call
Forward to 6160
First Call
Fresh Cap Mgrs
GM Support Mgrs
First Escalation
Fresh Cap Mgrs
GM Support Mgrs
#160
Second Escalation
Forward to 6129
*160
First Escalation
Forward to 6160
Bakery
Second Escalation
Salaried Mgrs
Fitting Room
Fresh Cap Mgrs
GM Support Mgrs
First Escalation
All Meat
All Deli
All Produce
All Bakery
First Call
Bakery Mobile
Bakery DM
Bakery Desk Phone
308/Bakery
First Call
Forward to 6308
*308
First Escalation
Forward to 6308
#308
Second Escalation
Forward to 6129
MEAT
First Escalation
All Bakery
All Deli
All Meat
All Produce
Second Escalation
Salaried Mgrs
Fresh Cap Mgrs
Fitting Room
GM Support Mgrs
First Call
Meat Mobile
Meat DM
Meat Desk Phones
304/MEAT/SeaFood
First Call
Forward to 6304
*304
First Escalation
Forward to 6304
#304
Second Escalation
Forward to 6129
Produce
Second Escalation
Fresh Cap Mgrs
Salaried Mgrs
Fitting Room
GM Support Mgrs
First Escalation
All Bakery
All Deli
All Produce
All Meat
First Call
Produce Mobile
Produce DM
Produce Desk Phones
302/Produce
First Call
Forward to 6302
*302
First Escalation
Forward to 6302
#302
Second Escalation
Forward to 6129
Sporting Goods
Second Escalation
Fresh Cap Mgrs
Salaried Mgrs
GM Support Mgrs
Fitting Room
First Call
Sporting Goods Mobile
Sporting Goods DM
Sporting Goods Desk Phones
109/Sporting Goods
First Call
Forward No Answer to 129
First Escalation
All Hardlines
All Sporting Goods
*109
First Escalation
#109
Second Escalation
Wireless
Second Escalation
Fresh Cap Mgrs
GM Support Mgrs
Salaried Mgrs
Fitting Room
First Call
Wireless Mobile
Wireless DM
Wireless Desk Phones
326/Wireless
First Call
Forward to 6326
*326
First Escalation
Forward to 6326
#326
Second Escalation
Forward to 6129
First Escalation
All Electronics
All Wireless
Vision
First Call
6295
6197
6196
6195
6194
6193
6192
6191
191/Vision
First Call
*191
First Escalation
#191
Second Escalation
Second Escalation
Same as First Call
First Escalation
Same as First Call
Food
Second Escalation
Fresh Cap Mgrs
Salaried Mgrs
GM Support Mgrs
Fitting Room
First Call
Food Mobile
Food DM
Food Desk Phones
127/Liquor/Dairy/Frozen Food
First Call
Forward to 6127
*127
First Escalation
Forward to 6127
#127
Second Escalation
Forward to 6129
First Escalation
All Dry Grocery
All Food
Money Center
Second escalation
GM Support Mgrs
Salaried Mgrs
Fresh Cap Mgrs
Money Center Desk Phones
358/MoneyCtr
First Call
Forward to 6358
*358
First Escalation
Forward to 6358
#358
Second Escalation
Forward to 6129
First Call
Money Center Desk Phones
First Escalation
Money Center Desk Phones