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HealthCare.gov (White House Team (Tood Park - CTO "fixer", Jeff…
HealthCare.gov
White House Team
Tood Park - CTO "fixer"
Jeff Zients - Office of Management
McDonough - WH Chief
Jay Corney - Press Secretary
Ryan Panchadson - WH Tech
Rescue Team
Gabriel Burt
Paul Smith
Mikey Dickerson
Mike Abbott
Jini Kim
After Out.1
Rules
for each issue only who actually knows is incharge
organize solving by urgency
focus on solving problem
Methodology
problem approach
solve
try again
identify
Project
rewarding
toughest
special meaning
Remaining Challenges
automated account records to insurance companies
insurance problems
back-end link to provide payments
Team
composed by
best conduct
non-stop trials
best players
Before Out.1
Probelms
Database problem
Scaling
Unsuitable Outsourcing company
Simultaneous hardware and software changes
Vision
marketing oriented data