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Customer journey (1. Word of mouth Inspire Las Vegas Presentations…
Customer journey
1. Word of mouth
Inspire Las Vegas
Presentations Microsoft/TD
2. Marketing website
Blogs
Helpcenter Articles
Webinars
3. Chatting with CSA
Chat
Email
4. Purchase
2. Chat / Email
3. Bring in contact with sales
4. Purchase
2. Personal contact
Phone
Sales
3. Plan a demo
4. Purchase
1. Social Media
LinkedIn
Youtube
Twitter
Sponsored LinkedIn
Podcasts
Vacancy posts
2. Marketing website
Blogs
Helpcenter Articles
Webinars
3. Call us
4. Purchase
3. Newsletter
Leave email or subscribe
4. Purchase
3. Chat
Personal chat
Chat bot
Chatbot provides relevant articles
4. Purchase
3. Contactform
Sales
Regular form
4. Purchase
3. Download whitepaper
4. Purchase
2. Chat / Email
3. Link to helpcenter
4. Purchase
3. Plan a call with Sales
4. Purchase
3. Give a demo / webinar
4. Purchase
1. Google search
2. Marketing website
Blogs
Helpcenter Asrticles
Webinars
3. Chat
Personal chat
Chat bot
Chatbot provided helpful articles
4. Purchase
3. Contactform
Sales form
Regular form
4. Purchase
3. Newsletter
4. Purchase
3. Download whitepaper
4. Purchase
3. Call us
4. Purchase
1. Postcards
Christmas card
QBS Mondrian card
2. Link with free trial
Visit platform
3. Onboard via free trial link
4. Purchase
3. Onboard professionals
4. Purchase
3. Call us
4. Purchase
1. 2xEOL
2. 2X EOL campaign
Email campaign
Webinar
3. Chat
Personal
Chat bot
4. Purchase
3. Visit Landingpage 2x EOL
4. Purchase
3. Email respond with interest
4. Purchase
3. Leave email for Newsletter
4. Purchase