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HEALTHCARE.GOV (POOR PROJECT MANAGEMENT (Inefficient risk analysis (In…
HEALTHCARE.GOV
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UPGRADED HEALTHCARE.GOV
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Error Rate from 6% to 0,5%
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FAILURE TO LAUNCH
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“we heard that the capacity”—the number of possible simultaneous users - was 100k people and there were 150k people on it
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KEY RISK FACTORS
Project size
"50,000-60,000 users had been expected but the site had to handle 250,000 simultaneous users"
"Over 8.1 million people visited Healthcare.gov between October 1, 2013, and October 4, 2013"
Project Structure
"They include CGI Group – developer of healthcare.gov, Quality Software Services Inc., and credit-checker Experian PLC. If any part of this web of systems fails to work properly, users will be blocked from entering the exchange marketplace"
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