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Healthcare.gov (Failed to Launch (Poor Project Management (Underestimation…
Healthcare.gov
Failed to Launch
Lack of clear requirements
Insufficient risk analysis
No testing
Focus on marketing/outreach with little understanding of the technology involved
Underestimation of adherence
Poor Project Management
Underestimation of deadlines
Lack of organization
No leadership
Underestimation of technology needed
Excessive costs
Revealed a lack of synergy between technology and governance (e-governance
Became mediatic, leading to distrust
Major improvements
(new team of experts)
Decreased error rate
Bug fixes
Decreased response time
Better uptimes
Increased capacity
Hardware upgrades
Cache instead of queries
Dashboard
Problems solved by
System Analysis
System design
Programming
Testing
Communication
Production and maintenance
Risk Factors
Unstructured project and teams
Lack of experience with the required technology
Size - unexpectedly large number of users
Attempted Paradigm Shift