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Listening (common listening misconceptions (it's difficult to learn…
Listening
common listening misconceptions
it's difficult to learn how to listen: how well we listen depends on the circumstances of the communication, our motivation to listen and our personality
I'm a good listener: people overestimate their own listening abilities
intelligent people are better listeners: high IQ doesn't mean how well we listen
though higher EQ are more likely to be better listeners.
hearing is the same as listening: having good hearing does not make you an effective listener
we listen better as we get older: people do not automatically become better listeners as they get older, it takes practice to become better and listening
gender affects listening ability: although mean and value communication differently, it doesn't mean that women are better listeners than men
specific listening types
informational listening
critical listening
therapeutic or empathetic listening
common barriers to listening
many barriers can affect our listening
include multitasking, opinion, tiredness, not show any interest, biased, own idea, experiences, judgement, closed mind
non-verbal signs of ineffective listening
many signs can also show ineffective in listening
include no eye contact with the speaker, inappropriate posture, distracted, no feedback to the speaker,
types of listening
discriminative listening
is developed at a very early age, maybe even before birth
it develops through childhood and into adulthood
comprehensive listening
involves understanding the message or messages that are being communicated
listening is different from hearing
listening requires more attention
bad habits often happen when we're listening
for example, thinking about something else than focus on the speaker
more signs of a faulty listening behavior
include selective listening, sudden change of topic, ambushing (to make sudden judgement), insulated listening (avoid certain topics), stage-hogging (make themselves the speaker instead of listening), daydreaming, advising (give out advise before the speaker finish talking)
key to communication