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OTB Chapter 2 (job satisfaction (specific attitude that indicates the…
OTB Chapter 2
job satisfaction
specific attitude that indicates the degree to which individuals feel positively or negatively about their jobs
emotional response to one tasks, physical and social conditions of the workplace.
feeling about work, pay, promotion, coworkers, supervision.
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current OB thinking rejects satisfaction causing performance and argues that rewards influence both satisfaction and performance
individual attributes
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competency
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ability(the existing capacity to do something)
cognitive, physical or emotional intelligence
personality
captures the overall combination of characteristics that represent the unique nature of a person as he/she interacts with others
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attitudes
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predispositions to respond in a positive or negative way to someone or something in one's environment
perceptual process
to select, organise, interpret
and retrieve information from their envt
influenced by : social and physical aspects of the situation
personal factors: needs, experience,values, attitudes and personality