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Interview Prep (Business (Best features (Security FaceId, Fingerprint …
Interview Prep
Business
Best App
----- Commbank-----
Simple but elegant,
Secure
Many new features
---- Simple - Better Banking ----
FDIC: Federal Deposit Insurance Corporation
Smart and clean design
Double as budgeting (encourages financial literacy)
Best features
Security
FaceId, Fingerprint
Reliability (Robust testing)
Single password (IB & Mobile)
2 Factor on suspicious activity
Reliability
Robust testing
Stable environments
Performance monitoring
Logging
Easy access and navigation
Simple and easy to use
User experience testing
Consistency of styles
Alignment to branding
Misc
Lock my card
Loyalty cards
Locate nearby ATM
Trending
App only ATM withdraws
BioMetrics
Questions
What competitive advantage? (Digital delivery perspective)
How are decisions made on feature backlog?
What type of Data (NPS)?
Co-located teams
Innovation & Startups
Up - Digital Bank
Detailed spending history (Where, when, forecasting)
Categorisation
Encourage financial literacy
Ease of Signup (e.g. Adaahar)
HSBC PayMe
Publications
Tech Crunch
Bank Tech Trends
EXAMPLES
PROJECT ENERGY
Situation:
Share trading registration
Like-for-like
Vendor
Task:
Help move the project
Action:
Redundant functionality
Lack of system knowledge
Result:
Workshops to understand underlying system constraints
Tech Debt
SOLA
Situation
New STP application
Front end was pretty but no integration
Lack of design and story detail
Task
Help move the project (fire fight)
Action
Identify the critical path
Taking the complex path without system knowledge
Change personas
Result
Use existing services and infrastructure to create complex orchestrations and deliver the application within time
Why you?
Ideal mix business & technical skills
Agile (All stages of transformation)
Passion for uplifting team capabilities
Strengths
Business & Tech
Leading & Coaching others
Weakness
Perfection
Difficult decision
*
Project D
HSBC?
Growth agenda (Digital & International)
Enhance capabilities with other cultures
Behavioural
(STAR)
SOLA (New people)
Project D (International people)
Error handling
Career objectives
Propagate processes and tools more widely (Expand agile processes and practices)
Practice lead & COE
Questions?
Attitude Role flexibility (Dev Ops)
Language at work
About me
Hong Kong born Australian
Developer -> BA
BA in digital (~10 yrs)
Lead Agile Analyst (12+ teams)
Restructure -> Severance -> Travelling
Accomplishments
Guild
** Processes
** Knowledge repositories
** Discussion forum
Industry challenges
Traditional (Bank of China, Stardard Chartered)
Fintechs
Collapsing due to lack of innovation
Housing
Breaking lease? (exit clause)
Service apartment
Contract negotiation
Singing bonus
Housing allowance
Health care coverage
Relocation costs