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Project Human Resource Management (Ways to have Influence on Projects…
Project Human Resource Management
What is it?
Making the most effective use of the people involved with a project
What are the processes included?
Planning human resource management: identifying and documenting project roles, responsibilities, and reporting relationships
Acquiring the project team: getting the needed personnel assigned to and working on the project
Developing the project team: building individual and group skills to enhance project performance
Managing the project team: tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance
Keys to Managing People
Intrinsic & Extrinsic Motivation
Maslow's Hierarchy of Needs
McClelland’s Acquired-Needs Theory
Ways to have Influence on Projects
Authority: the legitimate hierarchical right to issue orders
Assignment: the project manager's perceived ability to influence a worker's later work assignments
Budget: the project manager's perceived ability to authorize others' use of discretionary funds
Promotion: the ability to improve a worker's position
Money: the ability to increase a worker's pay and benefits
Penalty: the project manager's ability to cause punishment
Work challenge: the ability to assign work that capitalizes on a worker's enjoyment of doing a particular task
Expertise: the project manager's perceived special knowledge that others deem important
Friendship: the ability to establish friendly personal relationships between the project manager and others
Ways that help & hurt projects
Help: Expertise & work challenge
Hurt: Authority, Money & Penalty
Power
is the potential ability to influence behavior to get people to do things they would not otherwise do
Types of power include: Coercive, Legitimate, Expert, Reward, Referent
Developing the Human Resource Plan
responsibility assignment matrix (RAM)
RACI Chart
Staffing Management Plans and Resource Histograms
Staffing Mgt Plan: describes when and how people will be added to and taken off the project team
resource histogram: is a column chart that shows the number of resources assigned to a project over time
Resource Loading: refers to the amount of individual resources an existing schedule requires during specific time periods
Resource leveling is a technique for resolving resource conflicts by delaying tasks