Please enable JavaScript.

Coggle requires JavaScript to display documents.

Workshop 02 : User Journey, Assurer (Client (family (parents (PACsed,…

- - - - PACsed
      - married
      - divorced
    - - 18 à 25 ans [majeur assuré par ses parents]
        
        new generation of parents
        
        :recycle:
        
        interest in continuing their insurqnce
      - 18 ans [mineur assuré par ses parents]
- - - - owner
      - renter
      - landlord
    - - mental
      - physical
    - - biens
        
        [ for home / land ] :house_with_garden:
        
        earthquake
        
        flood
        
        fire
        
        boat / martime
        
        areospace
        
        Data and software loss :warning:
        
        Business interruption :warning:
      - people
        
        life insurance
        
        burial
        
        Causality . prevention against the loss of property, damages or other liability by direct accidents
        
        terrorism
        
        kidnapping / hostage
        
        Cyber ransom and extortion :warning:
        
        [Health insurance]
        
        Liability insurance : provides coverage for lawsuits
        
        couvrage des cous de réponse à des incidents et enquetes
        
        coût de régulation et defence légale
        
        fines and penalties
        
        breach of privacy compensation
        
        Netzork security qnd security fqilure
        
        communication and media
        
        product liability
        
        directors and officiers liability
        
        professional indemnity
      - Policies
        
        Property
        
        Libability
        
        Crime / fidelity
        
        Kidnap / Ransom
  - - - better offer :star:
      - better response
      - better price
      - proximity
- - - - known
        
        place
        
        time
        
        cause
        
        prolonged exposure to injurous conditions with no specific criteria can be identified
      - example
        
        death a person with a life insurance policy
        
        fire, auto accidents and worker injuries
    - - Insurer benefits from law of large numbers
    - - trigger is outside the control of the beneficiary of the insurance
        
        speculatory
      - pure loss, no opporunity cost
      - example
        
        :question:
    - - coverage of both expected cost plus the cost of issuing and administering
      - capital needed to reasonably assure that insurer will be able to pay claims
        
        Insurance premiums must cover both expected loss plus cost of inssuing and administering the policy, adjusting losses etc (high cost)
    - - if likelihood is high, the cost is high
      - Accounting profession formally recognized in financial accounting standards that the premium cannot be so lare that there is not a reasonable change of a significant loss to the insurer
        
        cannot have a situation where the insurer always wins :no_entry:
      - user centered :+1:
    - - two elements that must be either estimable or calculable
        
        probability of loss . empiric
        
        attendant cost . ability of a reasonable person in position of a copy of the insurance policy and proof of loss associated with a claim presented under that policy to make a reasonably definite and objective evaluation of the amount of the loss recoverable as a result of the claim.
    - - ideally independent and non-catastrophic
        
        do not happen all at once
        
        individual losses are not severe enough to bankrupt the insurer
      - example
        
        capital constraints limit ability to sell earthquake insurance and wind insurance in hurricane zones etc.
  - - - " to make whole again "
        
        B) remboursement
        
        the insured can be required to pay for a loss and them be remboursed by the insurance carrier for the loss and out of pocket costs
        
        A) a "pay on behalf" or "on behalf of policy"
        
        defend or pay a claim on the insured who would dnot be out of pocket for anything
        
        C) indemnification plan
        
        either payment or payed on the behalf of depending on the whichever is more beneficial in the claim handling process
    - - co-insurance
        
        risks shared between insurers
      - dual insurance
        
        having two or more policies with overlapping coverage of risk
      - self-insurance :red_flag:
        
        situations where risk is not transferred to insurance companies and solely retained by the entities or individuals themselves
        
        is this an insurance policy or the default mode before getting an insurance policy :question::
      - reinsurance
        
        insurer passes some part or all of risks to another insurer called the reinsurer