Increase Value (Revenue + Impact)
Increase WS (800 / Q1) - [COMM. MANAGER]
Increase User Purchase
Quality Company Operation
Collaboration Sponsorship
Acquire New Vendor
Create Program
Servicing our Current Vendor
Acquire More User (5000)
Increase Repeated User
Customer Service
Vendor Service
Workshop Service
ROLE of Community Manager (CM)
Repeated Workshop
Artperience
Foodpreneur
Masterpreneur
Circle Share
Parenting
Fashion & Beauty
Collabs w/ corporate
Build strong brand presence
LINE @
FB Group
Jourdan's Vlog
Increase new followers
High Engagement di IG
Constant number of posts in IG
Feed: 3 X / day
Stories: 6-10 X/ day
SM Ads
Build a Strong Brand Presence
SM Ads
Big Data Analysis (Dwina)
Slowly, Kak Dwina akan belajar FB Ads
WA
IG
LINE
Telegram
WA
Quality Publishing
Check the title
Automate resize and crop photo
Foto/Logo Educator harus ngga kepotong
Harus WS order
Create new content
Research what made content high engagement/viral
Lagi belajar software Data analysis juga
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Nymbers:
180 Vendor/ Monthly
45 Vendor/ Weekly
7 Vendors/ Daily
Numbers:
1700 Users/ Monthly
425 Users/ Weekly
60 Users/ Daily
Numbers:
Rev: IDR 20 M
Profit: IDR 5.2 M
WS: 9000
Total Users: 116 K
Total Orders: 43.000
Have 5.500 Vendor
3 Vendor/ each ppl
Channel IG: Masterpreneurs, MyArtsy, LadyInAClass, etc. [INTERN]
ROLES:
CM
Operation
Creative Team
CM Leader (Celvin)
CM 01 (Darius)
CM 02 (Matt)
Head Operation (K Dwina)
Operation (Amel)
- Finance
- Operation thingy...
- Customer Service WA
Head of Creative Team (K Dwina)
Ferdian
Designer (James)
Designer Intern (Rachel)
Assisting Intern 01
Assisting Intern 02
Role:
- Publishing Workshop
- Set meeting w/ Vendor
- Jaga Event (?)
WHAT WE AGREED ON
- CM harus ada yg standby 1 di office.
- Flexible time biar bisa ketemu vendor, tapi juga tetep responsif pas malam. Be clear in communicating when will you be able to finish your task to your vendor/team. Kasih jam.
- Jadwal meeting dimasukin ke grup WA.
- Tiap Senin Celvin update ke K Jour + K Dwins progress WS.
- Meeting Weekly dgn internal CM. Bahas 6 poin.
- Cek Schedule kelas
- Hit Target
- Kerja sama dgn Creative Team, WS mana yang harus dipush
ETC: 1. K Jou + K Dwins brainstorm utk workshop / training corporate
Neccesary Workshops per Categories
Ada beberapa kategori yang harus ada sub-workshop (contohnya di Meeting Summary.
Key Perfomance Idicator (KPI)
- User Growth
- Engagement Growth
- Sales Growth
Future Role:
- Online Learning
- Video Content Maker/Editor
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2019:
- Expand to other cities
- Make Apps
SBY
Medan
Bali
Bandung
Gathering Vendor
Celvin propose apa aja yg bth buat training.
Gathering Vendor by February (Ask K. Jour to make Space
Online Class
COMPARISON
SOLID SOAP BAR & LIQUID SOAP BAR
Carbon Footprint
Liquid contains more water
Lebih hemat karena 1 shampoo bar bisa sama dengan 3 botol shampoo
Shampoo Bar lebih ramah untuk rambut, karena tidak menggunakan kimia bebrbahaya