Myth of Globalization
Examples of cultural misunderstanding
"Sonny, do you want to go or don't you want to go?"
Negotiating with Japanese (everyone said "Yes!")
English people speak in a code that no one understands
Silence in Finland
"Global village" as an oxymoron
Village life still rules
Village culture still rules
21st Century Paradox
English as lingua franca
Electronic communication
Able to communicate across cultural contexts
Just because we can speak to people doesn't mean we understand each other
Culture shock has become invisible
Jump to conclusions
Stereotype
Think and react quickly
Do we even talk enough?
Cultural intelligence can be taught
Hidden behind technology
Vastly different cultural contexts from one email to another
We don't all understand each other the same way
Risk
Uncertainty
Leadership
Power
Trust