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The History of Management (history of operations, information, systems,…

- - - - the exercise of control on the basis of knowledge, expertise, or experience
- - - - an approach to dealing with conflict in which both parties indicate their preferences and then work together to find an alternative that meets the needs of both
    - - Hawthorne Studies
        
        showed that when management paid more attention to workers, productivity increased. But equal importance should be given to the social units, or teams,that were created, which demonstrate that human factors were more important than physical conditions or the work itself
  - - - a system of consciously coordinated activities or forces created by two or more people
- - - - a set of interrelated elements or parts that function as a whole
- - - - a graphical chart that shows which tasks must be completed at which times in order to complete a project or task