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MARKET RESEARCH (TYPES OF INFORMATION (Primary research (Is the collection…
MARKET RESEARCH
TYPES OF INFORMATION
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Primary research
Is the collection and collation of original data via direct contact with potential or existing customers. Also called field research.
secondary research
Is information that has already been collected and is available for use by others. also called desk research.
PRIMARY RESEARCH
Questionnaires
ADVANTAGES
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They can be carried out online, which makes it cheaper
They can be linked to prizes, and prizes encourage more people to participate.
DISADVANTAGES
If questions are not well thought out, the answers may not be very accurate
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Interviews
ADVANTAGES
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Detailed information about what the interviewees like and dislike about the product can be gathered.
DISADVANTAGES
Whether consciously or unconsciously, the interviewer could lead the interviewee into a certain way that may lead to biased answers.
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