Please enable JavaScript.
Coggle requires JavaScript to display documents.
Design Thinking (Empathize (Understand how it feels to be a user, Go where…
Design Thinking
Empathize
Understand how it feels to be a user
Go where users are
Meet users
Watch users work
Work alongside users
Talk directly to customers and users. Experience the challenges you're helping them with firsthand.
Define
Build shared understanding from all the learning
Collaborate to tell stories, share and distill what was learned
Use story maps to map the way people do things today
Really focus on one or a few problems. State them specifically.
Ideation
use "Design studio" from user story mapping
Deliberately come up with multiple possible solutions to customer and user problems.
Prototype
Build simple prototypes to think through
from paper
oinline tools
Build high fidelity prototypes
for users & customers to evaluate it
Test
Learn if solution really solves the problem
Get the prototype in front of users or buyers