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The Vacationer (uses (Aggregator App / Website, Official Airline App,…
The Vacationer
uses
Aggregator App / Website
Official Airline App
Agent
to
Plan a Holiday
Check Status of Flight / PNR Status
Get App / Web Specific Discounts
Early Bird Deals
BOOK FLIGHT
Redeem Frequent Flyer Miles
Businessman
has a Secretary
visits
Airline Website App
Airline Aggregator Website / App
to
Redeem Frequent Flyer Miles
find Early Bird Deals
BOOK FLIGHT
Check PNR Status of Flight
Reserve Meals
Search Flights
goes to an Agent
directly
Emergency Traveller
uses
Aggregator App / Website
Official Airline App
Agent
to
Check Status of Flight / PNR Status
BOOK FLIGHT
Get App / Web Specific Discounts
Redeem Frequent Flyer Miles