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Anker Customer Journey Map (Overall) (Product Purchase (Yes (Retail…

- - - - Packaging Aesthetic
        
        Yes
        
        Package Opening
        
        Read User Manual
        
        Yes
        
        Product Turned On
        
        2 more items...
        
        No
        
        No
        
        Lack of Product Info/Description
        
        Lack of Pictures
        
        Product Displayed?
        
        Shelf Placement
    - - Appealing Listing Page
        
        Yes
        
        Package Opening
        
        Read User Manual
        
        Yes
        
        Product Turned On
        
        No
        
        No
        
        Lack of Product Info/Description
        
        Lack of Pictures
        
        Too Much Content
        
        Product Title Listing Issue
        
        Unanswered Questions
  - - - Packaging Issue
        
        Yes
        
        Packaging Not Appealing/Attract Attention
        
        Lack of Info
        
        Can't See Actual Product
        
        Unknown Brand
        
        No
        
        Pricing Issue
        
        Shelf Placement
    - - Listing Page Issue
        
        Yes
        
        Product Title Too Long
        
        Lack of Product Info/Description
        
        Unknown/Untrustworthy Brand
        
        Lack of Product Pictures
        
        No