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Restaurant Template : Empathy Map (Why go to a restaurant ? (Arrival :red…
Restaurant Template : Empathy Map
Why go to a restaurant ?
Last minute / spur-the-moment
Walk in
Hungry
Planned ahead
Reservation / Invitation
Special Event
Arrival :red_flag:
From far away
Plane :airplane:
Car or shuttle :car:
parking
service voiturier
drop off
A place to stay over at :hotel:
hotel
chambre d'hôte
Entrance :door:
Sign
Entryway :closed_umbrella:
Greeting :wave:
Walk-in
availability check
yes
Coat check :womans_clothes:
no
Verify reservation
Make reservation
Odor :nose:
Seating :seat:
Light difference between exterior and interior :candle:
Temperature difference between exterior and interior :thermometer:
Door
Landscaping
View of building exterior
Weather :question: (if no direct entry from parking lot)
Odor :question:
From surrounding area
Foot :walking:
From work
From home
Misc. activity
Bike :bike:
Motorcycle / scooter :racing_motorcycle: