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Project Quality Management (7 Basic Tools (Cause-and-Effect Diagram,…
Project Quality Management
Ensures that the project will satisfy the needs for which it was undertaken
Conformance to requirements
Fitness to use
Scope aspects
Functionality
Features
System outputs
Performance
Reliability
Maintainability
Processes
Performing quality control
Process adjustments
Rework
Acceptance decisions
Performing quality assurance
quality audit
Benchmarking
Lean
Kaizen
Quality assurance
Planning quality management
Prevent defects by
Planning a process that ensures the appropriate outcome
Training and indoctrinating people in quality
Selecting proper materials
Implies the ability to anticipate situations and prepare actions to bring about the desired outcome
7 Basic Tools
Cause-and-Effect Diagram
Quality Control Charts
Checksheet
Scatter Diagram
Histograms
Pareto Charts
Flowcharts
Run Charts
DMAIC
Define
Measure
Analyze
Improve
Control
Types of Testing
Unit testing
Integration testing
System testing
UAT
Cost Categories
Prevention cost
Appraisal Cost
Internal failure cost
External failure cost
Measurement and test equipment costs