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Project quality management (Scopes aspects of IT Project (System Outputs,…
Project quality management
Definition
ensures that project will satisfy the needs for which it was undertaken
Processes
Planning Quality Management
Performing Quality Management
Performing Quality Control
Scopes aspects of IT Project
System Outputs
Perfrmance
Reliability
Features
Maintainability
Functionality
Cause & effect Diagram
Trace complaints about quality problems back to the responsible production operations
Quality control charts
It is a graphic display of data that illustrates the results of a process overtime
The seven run rule
It states that if seven data points in a row are all below mean , above mean or are all increasing or decreasing, then the process needs to be examined for non-random problem
Chart type
Scatter diagram
Histogram
Pareto chart
Flowchart
Run chart
Checksheet
It is used to collect and analyze data
DMAIC
It is a systematic, closed loop process for continued improvement that is scientific and fact based
Stands for
Measure
Analyze
Improve
Define
Control
5 Quality cost
Appraisal cost
Internal failure cost
Prevention cost
External failure cost
Measurement and test equipment costs
Types of test
Integration Testing
System testing
Unit testing
User acceptance testing
Output of quality control
Rework
Process Adjustment
Decision
Acceptance