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Project Quality Management (cost categories related to quality (prevention…
Project Quality Management
scope aspects of IT projects
functionality
features
system outputs performance
reliability
maintainability
types of tests
unit testing
integration testing
system testing
user acceptance testing
cost categories related to quality
prevention cost
appraisal cost
internal failure cost
external failure cost
measurement and test
equipment cost
Definition of Project Quality Management
"the degree to which a set of inherent characteristics fulfills requirements
conformance to requirements: the project's processes and products meet written specifications
fitness for use: a product can be used as it was intended
what is project quality management?
planning quality management
identifying which quality standards are relevant to the project and how to satisfy them
performing quality assurance
periodically evaluating overall project performance to ensure the project will satisfy the relevant quality standards
performing quality control
monitoring specific project results that they comply with the relevant quality standards