I&S Data Collection and Solution Mindmap (Possible Solutions…
I&S Data Collection and Solution Mindmap
Implement other businesses(Not really feasible due to Sai Kung's high investment fees)
Offer assistance to PCCW in the developmental process
Conduct investigation on PCCW and confirm or deny the accusations that the high prices are somewhat related to the fact that there is only one company to the area
Assisting in persuading landowners to allow PCCW to run lines through their property
Allows PCCW to provide better internet service for more people in Sai Kung
Giving the situation publicity
Ads to promote issue
Increase public knowledge of issue
Could help in persuading property owners and/or residents to come together and assist in solve the issue like by allowing PCCW to run lines through certain properties
Paying for better service
Are people willing?
Persuading neighbours to assist in paying for better internet service for the majority
Oral(Will need to find partner fluent in cantonese)
What do people think about the current slow connections?
Are they willing to pay more for better service?
Are they willing to try and help persuade land owners or neighbour to pay for better service?
Do they think giving publicity to the issue through methods like ads could help in persuading land owners to allow connection lines to be run through their property? If so, to what extent?
Do they think talking to their neighbours about the issue and gathering their neighbours together to each pay a moderately high fee(5 digits)for better connection?
Other complaints or opinions
Do they have suggestions for solutions?
Opinions about slow connections
Willingness to help change current issues
Extra complaints or opinions
Suggestions or solutions?
How much does the service cost per month?
Compare with services in other locations
Observing potential factors that may affect the cost of investment for broadband connection in Sai Kung
How can these factors be minimized?