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Healthcare.gov failure (Biggest mistakes (Poor project management (No…

- - - - Before launch
        
        Garanteed that everything was ready and working perfectly
      - After launch
        
        No one knew what was going on the website, what was wrong with it or why it wasn't working
      - Not ready for something of this magnitude due to lack of technological intelligence, lack of proper management and lack of organization of the project
- - - - create
        
        Rescue squad
        
        Ryan Panchadsaram
        
        Jini Kim
        
        Paul Smith
        
        Mike Abbott
        
        Gabriel Burt
        
        Marty Abbott
        
        Mikey Dickerson
        
        manages to
      - Jeffrey Zients
      - Todd Park
- - - - A series of major upgrade of the hardware
        
        More capacity and reliability
      - Decrease of error rate
        
        0.5%
      - Bug fixes
        
        400
      - Decrease of response time
        
        Average 0.343 secs
      - Increase of capacity for simultaneous users
        
        At least 50,000 and probably more.
      - Uptimes have increased
        
        from 43% to 95%.