CONTINUOUS IMPROVEMENT PROCESS

CONTINUOUS IMPROVEMENT PROCESS

Step 1

Step 4

Step 2

Step 7

Step 6

Step 3

Step 5

Step 8

Determine Improvement Opportunity

The principal goal to achieve and the identification of the problems that affect the achievent of the goal

Develop team and direction

Talk with the employees about the goal to achieve and how to do it. Divide the work in all the memebers

Identify stakeholders and needs

Identify who are the sttakeholders, the are principally the customers. Then we have to identify their needs and classify them to find a solution

Map current processes or identify revolutionary ideas

Put in paper the process from the beginning to know where it is failling

Optimize process or develop revolutionary ideas

Organize the ideas in order to create the action plan

Test and implement

Apply the plan and see how it works

Measure process performance

See how much the plan worked and if the goal is being achieved

Standardize and monitor

Keep the plan as a final process, train all the employees and create diferent manuals to keep it correctly. Have a monitoring of it in certain period of time