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Project Quality Management (Performing Quality Assurance (Quality…

- - - - Identifying which quality standards are relevant to the project and how to satisfy them; a metric is a standard of measurement
    - - Periodically evaluating overall project performance to ensure the project will satisfy the relevant quality standards
    - - Monitoring specific project results to ensure that they comply with the relevant quality standards
- - - - Flowcharts
        
        Flowcharts are graphic displays of the logic and flow of processes that help you analyze how problems occur and how processes can be improved
        They show activities, decision points, and the order of how information is processed
        
        Pareto Charts
        
        A Pareto chart is a histogram that can help you identify and prioritize problem areas
        Pareto analysis is also called the 80-20 rule, meaning that 80 percent of problems are often due to 20 percent of the causes
        
        Histogram
        
        A histogram is a bar graph of a distribution of variables
        Each bar represents an attribute or characteristic of a problem or situation, and the height of the bar represents its frequency
        
        Scatter Diagrams
        
        A scatter diagram helps to show if there is a relationship between two variables
        The closer data points are to a diagonal line, the more closely the two variables are related
        
        Checksheet
        
        A checksheet is used to collect and analyze data
        It is sometimes called a tally sheet or checklist, depending on its format
        
        Quality Control Charts
        
        is a graphic display of data that illustrates the results of a process over time
        The main use of control charts is to prevent defects, rather than to detect or reject them
        Quality control charts allow you to determine whether a process is in control or out of control
        
        Cause - and - Effect Diagrams
        
        Trace complaints about quality problems back to the responsible production operations
        
        They help you find the root cause of a problem
        
        Also known as fishbone or Ishikawa diagrams
- - - - Cost Categories
        
        Prevention Cost
        
        Appraisal Cost
        
        Internal Failure cost
        
        External failure cost
        
        Measurement and test equipment costs
  - - - focuses on defining user requirements and planning software projects
    - - is a process improvement approach that provides organizations with the essential elements of effective processes
      - CMMI levels, from lowest to highest, are:
        Incomplete
        Performed
        Managed
        Defined
        Quantitatively Managed
        Optimizing