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Online MNP Cancel (Regression cases (Manual MNP Cancel for CRM orders,…
Online MNP Cancel
Regression cases
Manual MNP Cancel for CRM orders
Automatic MNP Cancel for CRM orders
Port-out cancel
Manually Cancel in CRM
MNP for Postpaid
Blank SIM registration
MNP Order status should be MNP On-hold
After Manual Cancel in CRM:
1) Sending Cancel Request to MNP
2) Send MNP Order Cancel notification to Customer
3) Complete the Order and move it to Completed MNP Query tab
4)Release SIM(
Starter pack and change offer
) to Pre-activated to Active status
Normal Startpack registration
MNP Order status should be MNP On-hold
After Manual Cancel in CRM:
1) Sending Cancel Request to MNP
2) Send MNP Order Cancel notification to Customer
3) Complete the Order and move it to Completed MNP Query tab
4)Release SIM(
Blank SIM
) to Pre-activated to Assigned status and stock status from 'Available' to 'In Transit'
Verify new Online MNP Registration after MNP Cancel in CRM
Automatic Cancel
MNP for Postpaid
Blank SIM registration
MNP Order status should be MNP On-hold
After Manual Cancel in CRM:
1) Sending Cancel Request to MNP
2) Send MNP Order Cancel notification to Customer
3) Complete the Order and move it to Completed MNP Query tab
4)Release SIM(
Starter pack and change offer
) to Pre-activated to Active status
Normal Startpack registration
MNP Order status should be MNP On-hold
After Manual Cancel in CRM:
1) Sending Cancel Request to MNP
2) Send MNP Order Cancel notification to Customer
3) Complete the Order and move it to Completed MNP Query tab
4)Release SIM(
Starter pack and change offer
) to Pre-activated to Active status
Negative test cases
Online MNP Prepaid
Will not be able to cancel