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How well organisations deal with trust issues (Attitudes /behaviours…
How well organisations deal with trust issues
Attitudes /behaviours
Claiming honesty and integrity is important
Putting a good team together
Realising they have to do better
First contact with client to be in a personal environment
Face to face conversations during first contact
Professional approach, openness and honesty
Clear honest communication
Talk to clients if there are issues
Relationships
Partnering/Collaboration
Building trust over time
Maintaining existing relationships
Reference from other clients
Work with other large companies to tackle large projects
History
Build good track record
Portfolio
Other historical records
New technologies/policies/processes
New technology
Development strategy
Standards clearly defined
List of policies
Training/recruitment
Put a good team toegether
Recruit experts