Mediation

Selecting a mediator

Mediation agreement

Advantages

Creative settlement options possible e.g. renegotiate a new contract on different terms

Parties in control of process and outcome

Cheaper and faster than litigation

Confidential and without prejudice neither business damaged by adverse publicity

Flexible

Negotiations assisted by the mediator to help them work towards a settlement.

Informal

Can preserve commercial relationships

Disadvantages

No decision if parties cannot agree

No formal process for disclosure and exchange of evidence as in litigation

Accurate evaluation of the case may not be possible

If ADR unsuccessful it may increase costs taken to resolve the dispute

Issues may not be clearly defined at pre-action stage

Avoids adverse precedent being set in court

Avoids trauma

Styles

Evaluative: Mediator again facilitates but will also evaluate each side's legal case and offer recommendations for the appropriate range for settlement

Transformative: More rarely, mediators focus on improving relationships rather than dispute-solving, thereby leading parties to resolve their own dispute

Facilitative: mediator facilitates negotiations but gives no personal opinion about the merits of parties' cases or predict a court outcome -

Possessing professional indemnity insurance

Personal attributes e.g. Congenial, persistent, fair, sympathetic, patient, trustworthy, authoritative

Bound by a code of conduct

Style - evaluative or facilitative**

Neutral and impartial

Experience in the subject matter of dispute

Availability

Expertise, as a lawyer

Cost

Preparation for mediation

Prepare and collate documents; agreed bundle; confidential bundle for mediator only

Draft position statement

Consider who should attend - must include someone who has authority to settle up to the maximum value of the claim

Ensure that the client understands the process and is adequately prepared for it

Agree and book a venue

Prepare case and negotiation strategy with client

Agree and sign the Mediation Agreement

Documents to be sent before mediation

Relevant correspondence

Draft witness statements already exchanged, if any

Relevant documents e.g. delivery notes, despatch notes, documents recording damage, documents relating to quantum etc

For mediator only: Any confidential information

Any written contract allegedly breached

Position statement

Background facts

Relevant procedural history (if any)

Matters agreed

Matters disputed (liability and quantum)

The party's case on each issue

Settlement attempts so far, if any

The party's objectives i.e. Desired outcomes of the mediation (in commercial situations you may wan to set the scene i.e. it can be a constructive document)

Steps

Select & book a venue

Select/organise attendee

Agree time & duration of mediation

Collate documents

Agree and sign mediation agreement

Draft position statement

Select & appoint mediator

Preliminary meeting or other contact with mediator (if necessary)

Discuss practical matters such as the venue, any special arrangements needed, timing, who will attend, timetable for documents to be provided and exchanged

Check who has authority to settle for each party + any limits on that authority

Explore the issues

Explain process and discuss whether it needs to be varied/personalised to meet needs of the parties

Obtain the settlement history

Identify any possible obstacles to settlement

Check how parties are funded

Obtain information about costs

Identify the real interests and needs of the parties

Phases

Exploration phase (joint private meetings); information exchange; identification of issues/areas for discussion; probing and assessing

Bargaining phase (almost always private meetings); The making of offers and concessions; Through the mediator, who acts as a "shuttle diplomat"

Opening phase (joint meeting) (plenary session); introduction by mediator; opening statements by parties/lawyers

Closing phase (joint meeting); final joint meeting; outcomes summarised by the mediator; settlement agreement drafted/signed (if settlement terms are agreed); Agreement reached about the way forward (if no settlement is reached) - future role of mediator/further negotiation/reconvening the mediation

Role of the mediator

Without prejudice

Therefore, encourages open and honest negotiation

It is the public interest to encourage litigants to settle disputes

Encourages parties to make concessions in negotiation without fear of those matters being used against them in litigation is settlement is not reached

What is covered

Includes: Pre-mediation communications about the mediation; documents prepared for the mediation such as position statements

Does not include documents that would have to be disclosed in the usual course of litigation

Protects communications between the parties, and the mediators, made in the context of mediation for the purpose of settling the dispute from being revealed to the court

Exceptions

If the WP rule is being used oppressively or improperly e.g. to mask threats, or some other "unambiguous impropriety"

To explain delay in prosecuting a claim/defence

To see if there are grounds for dismantling the settlement e.g. fraud, misrepresentation, duress, undue influence (can only be challenged on grounds that one can challenge a contract).

Where ALL parties agree to waive to WP privilege

To see if a settlement was reached and, if so, to ascertain its terms/construe the terms agreed.

What is not covered

Anything which parties agree to waive

Mediation agreement

Confidentiality

If none exists; court will find an implied obligation of confidentiality in the interests of justice; public policy

Confidentiality clause can be enforced by an injunction and/or claim for damages for breach by mediator

Mediator can enforce a confidentiality clause in mediation agreement

Exceptions

Disclosure required under law i.e. the POCA 2002

Court can override in the interests of justice

Necessary to prevent serious crime or harm to the public or third parties

Regulation of Mediation and the Role of the civil mediation council

Individual Membership Scheme

Civil Mediation council Provider Accreditation Scheme

Civil Mediation Council

Represents the interests of mediators/mediation providers

Promotes high standards/best practice

Promotes mediation

Ensures compliance with those standards

Trusted authority for mediation in England and Wales

Non-disciplinary function

Annual fee

ADR provider must meet (and set out details in the application form, supported by a Statement of Truth) minimum requirements set by the CMC about;

Only open to ADR providers and bodies not individuals

Number of mediators on their panel

Compliance with the EU Model Code of Conduct for Mediators or a similar Code

Training undertaken

Complaints procedure devised and operated

Adequate insurance

Mentoring and supervision and CPD scheme for mediators

Adequate system of administration

Certify that they comply with the training standards laid down by CMC and meet similar requirements imposed on RMPs

If the application is accepted the individual will become a Registered Mediator (RM)

Apply and pay fee

Open only to individual mediators

Variations in the mediation process

Judicial mediation schemes

Civil mediation online directory

Court mediation schemes

ADR providers servicing the Directory are registered by the CMC

Offers time limited, fixed-fee mediations

Enables parties to find ADR providers in their local area

parties must expressly state that they found the mediation provider using the Directory for the fixed fees to apply

Fixed fees depend on the value of the claim

Court of Appeal Mediation Service

Birmingham, Manchester & Central London County Court Mediation Information Pilot Schemes

The Mayor's & City of London County Court Scheme

The Small Claims Court Service

All small claims cases are automatically referred for mediation (although the parties may decline to mediate) except; road traffic accident; personal injury or housing disrepair claims; any claim in which the sum claimed exceeds £10,000.00; any claim in which any party to the proceedings does not agree to referral to the Mediation Service.

Parties are not charged (provided they have issued proceedings and paid the court fee) - wholly funded by the Government.

Mediators employed by the Government and are attached to the court

The mediation tends to take place by telephone and will usually last no more than 1 hour.

Operates in the CC and deals with money claims less than £10,000

The Small Claims Scheme is very successful

Has a high success rate

Difference to arrangement directly by the parties and the mediator

Time-limited mediations

Mediations through the CMOD/Court Schemes are arranged quickly (mediation often arranged within 2 weeks of referral

Fixed fee/low cost

The scheme is administered by CEDR Solve

The mediators on the CAMPS Panel are all accredited by a recognized training provider and are sufficiently experienced. Members of the panel are regulated by the Court of Appeal.

Revised and re-launched in 2007 and again in 2012

The single judge who hears the application for permission to appeal (or who gives directions for the appeal where permission has already been granted) will consider whether the case should be mediated. If so, it will be referred to CAMS, and CEDR Solve will contact the parties and invite them to participate in mediation.

First set up on a voluntary basis in 2003

Parties can also refer their case to mediation through the scheme of their own volition

If the parties agree to mediate, CEDR Solve will appoint a mediator from the CAMS panel of mediators

CEDR Solve will then seek to agree a date for the mediation with the parties

The parties themselves find and pay for a suitable venue

The mediator will usually be facilitative (although the mediator may be willing to provide an evaluation if requested by the parties) but can provide an evaluation if required

Cost

If the claim is more than £1 million, or the case is exceptionally complex. CEDR may propose a higher fee for the mediation, but the court has to approve this.

If a party has no public funding, and is otherwise of limited means, they can apply to the court for the fee to be waived

The fixed fee covers 4 hours of preparation time + a mediation meeting of 5 hours duration and CEDR Solve's administration costs. Extra hours are charged at the rate of £125 + VAT per party per hour.

Mandatory referral for consideration of mediation under the CA Mediation Pilot scheme

Time-limited, fixed fee mediation (currently £850 + VAT per party for the mediator + venue costs and parties usually pay their own legal costs).

Applies to all contract and personal injury claims and clinical negligence claims under £250,000.

Cost consequences when refusing to mediate

Court more likely to find a refusal to mediate to be unreasonable if court has ordered/referred the parties to mediation

Adverse cost order can be made against a successful party, who refuses to take advantage of mediation arranged through the Court of Appeal Mediation Scheme

Adverse cost order may be made

Halsey factors

Whether costs of ADR would be unreasonably high

The extent to which other settlement methods have been attempted

The merits of the case (a belief that case is very strong, if justified, may be a good reason for refusing ADR

Delay (less likely to be unreasonable to refuse ADR where it is proposed close to trial)

The nature of the dispute

Whether ADR would have a reasonable prospect of success

Whether an ADR order had been made by court (if so, it is unlikely to be unreasonable not to pursue ADR)

Multi party claims

Advantage

Disadvantage

Costly

Takes a long time to resolve

Difficult to administer - need ADR provider to help with administration

Need to appoint parties to represent those whose claims raise similar issues of liability or quantum

More than one mediator required

Confidentiality maintained

Flexible

Faster than litigation

Can be tailored to meet the needs of the dispute/parties

Cheaper than litigation

Sanctions

Adverse cost order

Interest at a high rate

Depriving party of interest

Meetings

Enable the mediator to meet privately with parties to help them re-evaluate their case and proposals for settlement

Give parties time to consider offers and proposals from the other side so that they can give a considered response

Enable parties to discuss their case and options for settlement in private

Mediator acts as a shuttle diplomat, conveying information, offers, concessions and counter-offers etc. from one party to the other.

Disadvantages: private meetings give a lot of control to the mediator; risk of inadvertent disclosure of confidential information to the other party.

Private

Advantages

Focus on the other party's interests and further explore issues and generate options

Consider if there is anything else that needs to be discussed openly or if there is information to be shared

Have a break so as to be able to continue thereafter with more understanding, patience or respect

Discuss proposals and options that fulfil stakeholders' needs, especially children.

Consider new, or unexpected information

Sit quietly and think about their suggestions and reflect on the other party's counter proposals

Vent and/or save face

Help each party to develop insight, get back in touch with their goals, and assist them to take responsibility for their part of the dispute and/or suggestions for solutions to existing problems.

Separate emotions from factual information

Disadvantages

Ignore or not work through the list of issues or agenda systematically

Call a private session when it may be culturally inappropriate to be alone in the same room with one of the parties

Get over-involved in the solution or be drawn in by one or both parties

Become triangulated or use his or her power or knowledge inappropriately

For the mediator to call caucus too early in the process or respond to a request by one part to be seen privately and not scheduling this break in the process when appropriate

Discover confidentiality or not see one of the parties privately

React to one of the parties and possibly lose even-handedness or become biased

Involvement post mediation

Depends on agreement reached between parties

If agreement reached - mediator will oversee the implementation of settlement and mediate issues that arise during this process

If agreement not reached - may continue to facilitate negotiations between parties e.g. by telephone

Question of fact in each case whether negotiations after the mediation meeting continue under the terms of the mediation agreement

All ADR processes are confidential

Obligation of confidentiality binds the parties and the mediator

Can only be waived by all parties to the contract, including mediator

Applies even if the words "without prejudice" are not used.

If action is brought for rectification

If communications made in correspondence and marked without prejudice save as to costs the court will look at them, after all issues of liability and quantum have been determined, to decide the question of costs

If the terms form part of the factual matrix or surrounding circumstances which would assist the court to construe an agreement that resulted from the negotiations

Ethical consideration

Provide a competent standard of work and service to each client (CD7)

Maintain your independence CD4

Keep the affairs of each client confidential (CD6)

Act with honesty and integrity (CD 3)

You must not behave in a way which is likely to diminish the trust and confidence which the public places in you or in the profession (CD5)

Act in the best interests of the law client without regard to your own interests CD2

You must promote fearlessly and by all lawful and proper means the client's best interests (C3 rC15.1)

And do so without regard to your own interests or any consequences to you (C3 rC15.2)

Subject to the obligations under CD3 and 4; gC1.2

And without regard to the consequences to any other person (C3 Rc15.3)

This would also include having authority from the client to settle a case and not exceeding that authority

This includes not knowingly or recklessly misleading or attempting to mislead anyone (this would include a mediator or the other side in a negotiation) - C2; rC9

You must protect the confidentiality of each client's affairs, except for such disclosures as are required or permitted by law or to which your client has given informed consent (CD3 rC15.5 )

This includes treating each client with courtesy and consideration; system for Continuing Professional Development to refresh and update their skills

Seeking to advise the client in terms that they can understand and the provision of information to give the notice of their expertise so that the client can make an informed choice

Taking all reasonable steps to avoid incurring unnecessary expense; gC38

Referral fees

S/he should ensure s/he is neutral and impartial and that s/he has not acted for or against one of the parties to the dispute

Any connection with any of the parties has to be disclosed and she/he should not proceed unless all parties agree

Although rC10 provides that a barrister must not pay or receive referral fees (rC10), this does not prohibit proper expenses that are not a reward for referring work, such as genuine and reasonable payments for membership subscriptions to ADR bodies that appoint or recommend a person to provide mediation, arbitration or adjudication services (gC31)

You must not pay or receive referral fees (rC10)

Do not mislead

Consequences

May be reported to her/his professional body and may face disciplinary proceedings

Settlements reached as a result of the provision of misleading information might be impeached on the grounds of misrepresentation

Stop mediation if party misleads

Barrister may face professional negligence action

MIAM

Mandatory meeting between disputing parties and a mediator; parties must attend with a view to obtain info about mediation; mediator discusses whether dispute suitable for mediation; and endeavour to persuade the parties to agree undertake mediation

Dispute Resolution Hearing - Family matters

Employment Tribunal Mediation Scheme

Technology and Construction Court (the Court settlement Process)

Mediator (settlement judge) can conduct the CSP in any manner he or she considers appropriate, taking into account the wishes of the parties and the circumstances of the case and the overriding objective

Preliminary Court Settlement Conference will take place to determine the procedure, the venue, duration, and disclosure to be made by the parties (and provided to the judge) in advance of the CSP

Private and confidential, without prejudice, voluntary, non-binding process

Unless the parties otherwise agree, during the CSP, the settlement Judge may communicate with the parties together or separately, including private meetings at which the settlement judge can express views on the dispute. A party can request a private meeting with the settlement Judge during the process.

The settlement judge will not disclose information given to him or her in confidence by one party to the other party or to the person at any time.

If the CSP does not lead to a settlement, the parties can ask the Settlement Jude to provide them with a written assessment on some or all of the issues in the dispute, the likely outcomes of the case, and what would be an appropriate settlement.

Nothing said during the CSP shall prejudice the position of the parties in the litigation or subsequent arbitration or adjudication.

Parties shall bear their own costs and share equally in the court costs of the CSP, unless otherwise agreed.

The settlement judge will perform no further 'judging' role in the litigation and nor can he or she be called as witness in any proceedings arising out or connected with the CSP and also has the same immunity from suit as judges in court proceedings.

Where CAP applies in respect of disputes relating to children, under FPR PD 12B, parents are expected to resolve their disputes out of court.

LAA provides public funding to eligible parties to participate in family mediation.

With limited exceptions; application to the court for determination of issues re child can only be made after a MIAM.

Where an application is made to the court, a FHDRA takes place within 4 weeks following issuing application.

At FHDRA, judge will assist parties with the resolution of any disputes by discussing with them nature of dispute; whether it could be resolved by mediation or some other form of ADR.

Pilot scheme set up to assess use of new practices and procedures to allow structured interventions to take place before the FHDRA - aim of helping parties to resolve disputes involving children without need to attend court. Interventions suggested may include mediation (including, where appropriate, a MIAM)

Applications for financial remedies

FDR hearing is WP, confidential and DJ facilitating takes no further part in proceedings.

Judge can become an evaluative mediator, offering an early view on merits of the case

Mandatory FDR hearing where DJ facilitates and assists in open discussion and negotiations with a view to settlement of the dispute

How does it differ from main court scheme?

Judges actually perform the role of mediator

In the court schemes (CA, Small Claims Court Schemes, the County Court Mediation Pilot Schemes), the case is referred to an independent mediator - either one who is employed by the Courts and Tribunals Service (in the case of the Small Claims Scheme) or and independent ADR Provider (Such as CEDR in the CA scheme.

Mediator neutral 3rd party, and mediations conducted in structured process

Mediator With specific expertise can be chosen

Private

Avoids stress of court hearing

Relatively high success rate

Negotiation fails, why mediation?

Expertise

mediator helps parties communicate constructively; efficiently

An element of detachment exists

Mediators may embark on rigorous assessment of case with each of the parties, helping bridge the gap between parties in their evaluation of the case

Mediation is structured

Skilled at devising strategies to break through deadlock

Can reframe offers, concessions and demands in a way which makes them more acceptable to the other side

Parties do not have to respond immediately to offers and demands as can happen in face-to-face negotiations

Offers made through mediator perceived to be more valuable than if they had been made directly by the opposing party (process known as reactive devaluation).

Mediator can create balance between parties where one party has weak and the other strong negotiation skills

Mediator will move parties from positional to principled bargaining

Parties directly involved in process, so they feel they have had their say/ day in court

Mediation occurs in a defined time frame, so there can be an incentive/desire to settle before the mediation ends

Parties have invested time and money in the process and in the mediator and have chosen mediation as a process to seek to settle this dispute and this creates an impetus towards settlement

Mediation may take place post court direction; may be a desire to show matter taken seriously to avoid adverse costs orders

Accreditation of mediators

Accredited by training with either CEDR or ADR Now

Civil Mediation Council set up in 2003 to represent interests of ADR provides & to promote mediation

No formal system of accreditation C.F. family mediators accredited by FMC

Provides for minimum standards for training for its members

Both ADR providers and individual mediators can become registered members of the CMC

Registration by the CMC is regarded as a kit mark of quality

Regulates the relationship between the parties themselves and between the parties and the mediator

By signing it, the parties demonstrate a degree of commitment to the mediation

Contract by which the parties appoint the mediator; sets out important matters governing the mediation

important provisions that might be included in the MA

Names of the parties

Practical matters such as the time, date and venue for the mediation

The scope of the mediation

A warranty that representatives of the parties attending the mediation have authority to settle the case

Terms on which the mediator is appointed

Neutrality and impartiality of the mediator

Mediator has no conflict of interest

Confidential nature of the process

Without prejudice nature of the process

Preparation and exchange of documents for the mediation

Procedure that will be followed at the mediation

Agreement will not be final and binding on the parties until it is reduced to writing an signed by the parties

Costs and fees of mediation and the liability of the parties for those costs

Agreement by the parties not to call the mediator in later court proceedings

Immunity from suit of the mediator

Gives parties privacy to discuss and consider offers and concessions they may wish to make

Gives parties time to consider offers and concessions they may wish to make

Enables the mediator to have private and confidential discussions with the parties, during which time he can carry out reality-testing

Give the mediator time to reframe offers and information before conveying it (where appropriate) from one side to the other

A question raised during mediation can be put again at trial in XX, but if answer differs from what was said during the mediation, only the newer answer will be pat of the evidence

Costs follow the event i.e. the losing party must pay the costs of the winning party (in addition to their own costs)

Discretionary power

All of the circumstances of the case

Burden of proof

Loser has a burden of proof to show that the winner acted unreasonably in refusing ADR and therefore should not have their costs paid by the loser

Communication skills

Negotiation skills

Ability to inspire confidence

Personal recommendation

Expertise as a lawyer

Precautionary techniques

Venting - results in greater chance of damaging feels being expressed openly

Managing expectations/reality testing - discourage if unrealistic

International mediation

Procedure

Disclosure

Enforcement

limitation periods

In International disputes directly enforce mediation settlement by making application to the court for MSEO pursuant to CPR r. 78.24

Must meet requirements of r 78.24 but deemed consent provisions in r 78.24(7) must be satisfied.

Sue on settlement agreement (takes effect as a contract between the parties) & apply to enforce any judgment in the usual way; or

CPR r 78.24 - Enforcement of mediation settlements can be made (with parties' unanimous consent), and by applying via a Part 23 (if proceedings already issued) or via a Part 8 procedure (as modified by CPR r 78.24 and PD 78) if there are no existing proceedings.

Party applying for enforcement must file certain specified documents with the Application Notice or the Part 8 Claim Form (see CPR r. 78.24).

Service - PD 78, para 22.1 and 22.2

File mediated settlement agreement (CPR r. 78.24(3) & evidence that the other parties to the mediated settlement agreement explicitly consent to the application (if relevant) OR evidence which establishes deemed consent (CPR r. 78.24(4) and (7).

Copy of the claim form, the mediation settlement agreement and evidence of explicit consent must be served on all parties to the settlement agreement who are not also parties to the application (PD 78, Para 22.2)

Generally, Court make an MSEO without a hearing (CPR r. 78.24 (8)).

In the event of default, the parties can then apply for this order to be enforced in the same way as any other judgment or order of the court

Disclosable evidence is; evidence arising out of or in connection with the mediation process; CPR r 78.23(2).

It could include documents that arise out of or are in connection with the mediation e.g. position Statements, draft agreements etc, or oral evidence as to what occurred during the mediation

Court can order disclosure of evidence in the possession of the mediator

Grounds

Necessary for overriding considerations of public policy

Necessary to implement or enforce the MSA

All parties agree

Procedure

If proceedings issued - made by a Part 23 claim form

Mediator must be made a respondent to the Part 23 application; or a party to the Part 8 Claim form)

If proceedings not issued - made by a Part 8 claim form

The evidence in support must state the grounds relied on.

s. 33A - where a time limit under the Limitation Act applies, in whole or in part to a cross border dispute, and a mediation in relation to the dispute starts before the time limit expires and, if not extended by s. 33A, the time limit would expire before the mediation ends or less than 8 weeks after it ends, then for the purpose of initial judicial proceedings or arbitration, the time limit expires instead at the end of eight weeks after the mediation ends.

By the operation of s. 33A(4), if a time limit has been extended under s. 33A, but a second mediation starts before that extended time limit expired, and if not extended by s. 33A(2) and (3), the extended period would expire before the second mediation ends or less than eight weeks after it ends, then the time limit will expire instead at the end of eight weeks after the second mediation ends.

s. 5 Limitation Act 1980 - an action founded on contract is statute barred after the expiration of 6 years from the date the cause of action occurred.

There is no limit to the number of times the limitation period could be extended by virtue of the operation of s. 33A (2), (3) and (4).

Advantages

Mediation avoids difficult issues of which court has jurisdiction/which country's law applies (it can potentially do this because people can be in different countries, yet this is not necessarily all good because if you want to enforce you have to default to the courts of one country). Thus, you should nonetheless agree which courts are going to potentially apply when there is a problem.

A team of mediators can be appointed to overcome differences in language/expertise/diversity

Parties can chose where mediation takes place

The process can be devised to meet the needs of the parties: mediators travelling between countries for private meetings and joint meeting in an agreed place.

Parties can maintain great control over the process

Faster

Cheaper

Adjustments from the usual mediation process

Be prepared to cover more during the joint sessions

Be prepared for greater likelihood of expert evidence

Set aside more time for meetings

Build in extra time for lawyers to finalise the written settlement agreement, which takes longer when parties are geographically separated

Consider appointing a team of mediators to overcome parties' linguisitc and cultural differences, to master all technical/legal considerations

EU Directive

Aims

Ensures balance between mediation and judicial proceedings

Preserves confidentiality of mediation

Facilitate access to mediation & encourage its use

Standardise the effect of mediation on limitation and prescription periods

Recognise and enforce agreements resulting from mediation across all member states

Encourage training of mediators

Encourage effective quality control over mediation services

Provide information to the public on how to contact mediators

Obligations of Member states

Protect the confidentiality of mediation

Ensure that a limitation or prescription period cannot expire during the mediation process so as to prevent a party from court or arbitration proceedings

Encourage provision of information to the public about mediation

Ensure quality of mediation and training and continuous professional development of mediators

Implementation in the UK

Applicant; file MSA & Evidence of consent from the other parties with the Application Notice

For the requirements relating to service on the parties - PD 78, Para 22.1 and 22.2

Proceedings NOT issued - apply by Part 8 Claim Form (as modified by CPR r 78. 24 and PD 78)

IF requirements satisfied, MSEO made by court without a hearing; CPR r. 78.24(8)

Proceedings issued- apply by Part 23 Application Notice

Party default on the MSEO, other party can then apply for the MSEO to be enforced in the same way as any other judgment or order of the court

Confidentiality

Reg 10 and CPR 78.26 - 78.28 set out the grounds and the procedure for obtaining a court order that a mediator or a mediation administrator must give or disclose mediation evidence.

The grounds: r 78.26(3); All parties agree; The evidence is necessary for overriding consideration of public policy; evidence relates to the mediation settlement, and disclosure is necessary to implement or enforce the mediation settlement agreement.

In UK - Reg 9: A mediator or a mediation administrator has the right to withhold mediation evidence in civil and commercial proceedings and in arbitration. Mediation evidence is defined by Reg 8 and CPR r 78.23(2) as "evidence arising out of or in connection with a mediation process."

Art. 7: MS must ensure that mediators/involved in admin of mediation process compelled to give evidence in civil or commercial judicial proceedings or Arb re info arising out of or in connection with a mediation process, except where; parties agree otherwise; it is necessary for overriding considerations of public policy, particularly to ensure protection of children or prevent physical or psychological harm to any person

Limitation

Art. 8 protects judicial or arbitration proceedings against expiry of limitation or prescription periods during the mediation

s. 33A LA 1980: Where a time limit under the LA applies, and a mediation in relation to the dispute starts before the time limit expires and, if not extended by s. 33A, the time limit would expire before the mediation ends or less than 8 weeks after it ends, then for the purposes of initiating judicial proceedings or arbitration, the time limit express instead at the end of eight weeks after the mediation ends.

Process

Appropriately, mediator team will convene private meetings of the parties to explore issues, and commence bargaining process by way of statute diplomacy

EE will feature to a greater extent. Mediator will hold expert meetings on an issue and allow parties to question them if this is likely to assist in the resolution of a particular issue

In main mediation meetings, mediator more likely to encourage parties to explore issues in joint meetings and there is likely to be an extended plenary session for that purpose

Time of the essence in bargaining phase because of international parties' location. Unlikely that settlement agreement drawn up at conclusion of mediation because agreement will be subject to review.

Mediation will be resumed at a different time.

Disputes suitable for mediation

Almost all disputes; contract, consumer claims, neighbourhood disputes, housing disputes, tortious claims, regulatory and public sector disputes, and family disputes.

Can be arranged quickly

Avoids adverse precedent being set by the court

Forcing a reluctant party to use mediation

Make suggestions to use ADR

Party may invite court to stay proceedings (if proceedings issued) and direct the parties to attempt to to resolve dispute by ADR

Write letter to opposing side, pointing out that the pre-action protocols, the PD Pre-Action Conduct and Protocols and the CPR all require the parties to consider ADR both before issue and at the allocation and case management stages of the case. Letter should also put reluctant party on notice - if you unreasonably refuse ADR, an order for costs, including indemnity costs, will be south against them at trial.

If mediation results in settlement, a significant saving in time taken to resolve the dispute is likely to be achieved together with a consequential saving in costs.

Even if mediation takes place after the litigation, it need not lengthen the litigation process; mediation can be attempted without litigation being stayed. If if stay granted, only for 28 days.

Timing

At any stage of the dispute

Emphasis should be on the parties consensually agreeing on the best time to mediate

After attempts at negotiation have been made

Find the happy medium

Before ?

After?

Costs of Mediation

Mediators fee calculated hourly, daily or a combination of both.

Venue, refreshments

Party's own costs of preparing for the mediation i.e. costs of position statement preparation, case summaries, other documents, and attendance fees for experts or mediators.

Funding such costs

CFA

Public funding

Explore party's situation; help parties ID needs or expectations from dispute

Encourage parties to think about litigation outcome, costs of obtaining that outcome

Questioning to test strength & weakness of each side's case

Focalise partys' attention on their objectives & needs, rather than on a strict analysis and evaluation of the merits of their case; and

Help them work out a creative solution that is in their best interests

Help parties negotiate effectively, formulate attractive offers, provide guidance about timing and staging of offers and concessions

More challenging in relation to the questions he or she asks the parties about the way in which they have assessed the merits of the issues and the likely outcome at trial.

Recommends a form of settlement, or range of options for settlement

Carried out in a legalistic way, emphasis on legal and factual issues and an evaluation of the evidence in relation to the issues

Expert more control over the process, challenge parties to re-evaluate their assessment of the case, and give an opinion on the likely outcome.

Organising mediation process

Before mediation

Contact parties

Explain, in pre-mediation meeting, or by telephone, nature of mediation process, how parties should prepare, mediators function, role parties will play in process, cost of process

Discussion with each party re attendance

Check attendees authority to settle

Set time table i.e. when do agreements need to be signed and date by which position statements and documents should be provided and exchanged

Acting as facilitator

At the mediation

Control form mediation follows on the day

Decide when discussions should take place in joint or private meetings

Set agenda for the mediation i.e. suggest order in which issues should be negotiated, and amend it if necessary as the mediation progresses

Impose or suggest time limit for delivery of opening statements in initial joint meeting

Chair meetings and manage the process

Decide whether further joint meetings should take place during negotiation phase in addition to opening joint meetings

Prevent interventions by the other side during the opening statement of the opposing party;

Ensure parity, as far as possible, in the amount of time the mediator spends in private sessions with each party

Control form of questions that one party may put to the opposing party in the opening joint session

Gather information from the parties both at pre mediation stage and during mediation about issues in dispute and their needs and interests

Help the parties to ID legal and factual issues, and their underlying needs and objectives

Assists parties to negotiate with one another effectively

Encourage parties to treat the mediation as their 'day in court' and to air their feelings and emotions, particularly in private meetings so matter can move forward.

Help parties to listen to each other and communicate more effectively with each other

Discourage or defuse confrontational or aggressive communications between the parties that will hinder negotiations, and reframe them if necessary

Encourage the parties to analyse the strength and weakness of their own case and the case presented by the other side

Assume role of devils advocate if parties unrealistic

Encourage parties to think about BATNA and WATNA

Review previous negotiations and reflect on outcomes

Encourage brainstorming and generate options for settlement, including Identification of common ground between parties

Ereate and use strategies and options to end deadlock between parties

Acting as intermediary

Must be even handed to build trust

Will act as 'go between' or 'shuttle-diplomat' during private meetings of the parties conveying offers, concessions, and information, rejections, and counter offers from one party to another. Keep record of any agreement reached on individual issues as negotiation progresses, as this will help with drawing up any final overall settlement agreement

Post mediation

Even if mediation does not result in settlement, it is not uncommon for parties to engage the mediator to broker settlement negotiations at a future date, particularly if both parties trust and respect him

Should be competent to conduct mediation bearing in mind the nature and complexity of the dispute and the needs and objectives of the parties

No conflict of interest with any parties directly or indirectly affected by the dispute

If circumstance does or may give rise to conflict of interest, to affect neutrality, this should be disclosed to the parties

Mediator should only continue to act if parties expressly authorise this (in writing).

Must refuse to act even if full disclosure to parties where

Mediator or persons associated with mediator have personal or financial interests in the outcome of the mediation

Acted for any of the parties at any time in relation to the issues that may need to be considered in the mediation

A therapist/client or counsel or client relationship has existed at any time, in relation to any matter, between one of the parties and the mediator

Mediator or a member of his organisation has previously acted for a third party whose interests may conflict with those of either party in the mediation (e.g. previously acting for trustees where one of the parties is a beneficiary under the trust).

Mediator aware of circumstances or personal or other reasons which make it impossible or difficult for the mediator to act impartially

Impartiality

Mediators should not be biased

Ensure client understands nature and purpose of mediation process, terms of mediation agreement, fees, obligations of confidentiality

Ensure all parties can be involved in process & process conducted fairly. Manage dominating parties

Avoid party to be forced into mediation

Termination

Parties can withdraw at any time without the provision of reasons

Terminate mediation if settlement is reasonably believed to be unenforceable of illegal, or that continuing mediation unlikely to result in settlement

Open offers

Offers that can be communicated to the court on the question of costs, after issues of liability and remedies have been determined.

Communications not aimed at settlement of the dispute e.g. statements of case; contractual documents; docs relating to loss; accident report forms; maintenance records etc.

Mediator as a witness

EU Mediation Directive, Art 7: member states should ensure that mediators should not be compelled to give evidence regarding information arising out of mediation

Suing mediator

Legal proceedings

Personality

Attendees

Lawyers

Insurers

Person with authority to settle

Interest groups

Representatives of the parties

Experts

Witnesses of fact

Witnesses of fact

time limited

administered by City Disputes Panel

fixed cost

Takes place at IDRC

Cost

£275 + VAT; 3hrs for claims up to £15,000 & £425 plus VAT for 4hrs

For claims greater than £50,000 4 hrs = £550 plus VAT per party

If extends beyond fixed time limit, any additional fees must be agreed to med admin

Efficient 2/3rds of disputes resolved

Not effective

Is there an ongoing relationship between the parties?

Should case should be referred for judicial mediation?

Facilitative

Injunction to prevent breach

Damages can be obtained to prevent breach

Confidentiality attaches to the events during the mediation process; rather than the bare fact that the parties have embarked on mediation

Applies after mediation process completed/terminated

agreement - economic duress

Undue influence, misrepresentation fraud etc

Mediator sued for breach of contract/professional negligence

To determine a professional negligence claim against solicitors

Privilege between the Parties, but NOT a privilege of the mediator.

Parties can waive it

Mediator cannot rely on without prejudice rule; parties can waive it

A joint statement made following a meeting of experts instructed by each party

For purposes of a subsequent action, where there is a subsequent claim following an earlier claim, and there were relevant mediation communications in the earlier claim. Which are necessary to deal with the subsequent claim.

However, exceptions where (1) all parties agree, or (2) there are public policy considerations that require the mediator to give evidence

Mediation agreement will also usually contain a clause by which the parties agree not to call the mediator ( or any of his employees/agents) as a witness or expert or consultant in any proceedings

Court will override the mediation agreement, and require a mediator to give evidence, if in the 'interests of justice' to do so

Could being a claim against M for breach of contract or in negligence if he acted in a way not consistent with duty of care and skill. E.g. if M gave the parties legal advice that was incorrect; negligently evaluated their claim; brought undue pressure or misrepresented anything to the parties

Such claims are difficult to prove; will raise difficult issues of causation and loss

M acts under a contract with the parties - there is probably an implied term of 'reasonable care and skill' in performing his services

If a settlement was reached as a result of undue pressure exerted by M - may provide grounds for overturning the settlement agreement.

Disciplinary proceedings

It is possible that disciplinary proceedings could be brought against a Mediator who acts improperly or not in accordance with the code of conduct adopted by the ADR service provider by whom he has accredited/appointed

Mediator's opening statement

Explains what mediation is about and the stages

Confirms he is neutral & impartial

Introduces himself

Explain the confidential nature

Explain that M is not there to decide the case but to help the parties reach a settlement

Explain the 'without prejudice' rule

Explain the voluntary, non-binding nature of the process

Check parties have authority to settle

Explain the procedure if settlement is reached

Opening statement by the parties

Often made by solicitor/counsel, but may be by the parties themselves

Is concise, but persuasive; covers all issues

Each party outline's their case and what they hope to achieve

Usually claimant goes first

Rationale: allows parties to air their view; to persuade other side of strength of case; inform M of nature of each party's case; point out weaknesses in other side's case; enable parties to set out remedy/outcome they wish to achieve; give each party their 'day in court'; give other side the option to assess the personalities involved

Should be addressed to the other side and to the M

Should be addressed to the other side and to the M

Should emphasise the client's willingness to settle the dispute

At conclusion, M may ask questions to clarify anything that is unclear

Lay Witnesses (very rarely)

If called, will usually happen after their opening statement. M will ask witness for brief summary of their evidence, and M will usually ask any additional questions (not normal form of XIC and XX)

Expert evidence

Experts can give evidence at a joint session. If so, either lawyers for the parties can question them, OR M can question them.

Closing the opening joint meeting

M will summarise the concerns of the parties and any areas of agreement and the areas that need to be resolved. Will explain that mediation will move into the next phase; will set out a timetable for the private sessions

Possible extension of the plenary session to include the exploration/information stage

Private meetings/closed meetings (aka caucuses)

Purpose: gives parties privacy to discuss issues & strategy; enables M to meet with parties privately; enables parties to consider proposals from other side and make a considered response; enable M to frame and communicate offers and counter-offers constructively

2 stages take place usually in private meetings: the exploration/information stage; and the negotiating/bargaining stage (although they could take place in joint meetings)

Mediator attends the private meetings of each party. They are confidential.

Probing underlying issues

M carries out a 'reality test'

Assists the parties to review & accurately the strengths & weaknesses of their case and other side's

Challenges factual and legal perceptions

Focusing each party's attention on gaps in the evidence, facts they may have difficulty proving at trial, anything which may affect court's assessment of credibility of a witness/expert

Helping parties work out their best, worst and most realistic case outcomes if it goes to trial, and costs

Devising options for settlement, seek to generate options

Consider consequences of failure to reach settlement

What they could achieve if not expending time on the dispute

Ask parties to consider wider factors that impact on settlement (e.g. adverse publicity, continuing relationship, damage to reputation)

Persuade the parties to evaluate their cases in the same way

Focus on personal and commercial interests

Seek to persuade 1 party to agree to disclose additional docs to the other side

Encourage to explore likely outcome if litigation proceeds to trial

Encourage to be more creative in looking at settlement options (e.g. which court wouldn't have the power to order), such as: periodic payments of damages; a public apology; agreement to sell a piece of land to other side for a sum above market value; agree to supply goods for a prescribed period of time for an agreement price lower than market rate

Bargaining stage can be conducted on basis of either simultaneous or sequential exchange of offers

M acts a shuttle-diplomat

M will help the parties move from a positional to a principled negotiating strategy, so a constructive dialogue can take place

Sometimes, instead of shuttle mediation, mediator will convene joint meeting

Advantage: offers & concessions made by a M are perceived as having more value than if made directly by the other side

Before leaving a private meeting M sums up the discussion that has taken place and any offers/concessions/info he is authorised to communicate to other side; M then 'shuttles' between the parties, putting forward offers/concessions/information/responses

Disadvantage: process may take longer; parties are not working together to the same degree

M devises strategies to help parties work through deadlock

Can sub-divide an issue

Adjourn mediation to another day

Reality testing; direct parties to re-assess risk

M can meet with individual members of a team

If stalemate is reached. Tactics/strategies to break through, e.g.

Help parties to save face

Suggest brainstorming settlement options

Adjourn to enable a determination or non-binding evaluation from a 3rd party (e.g. an expert) on an issue

Suggest that C accepts less money if payment is made immediately, or that D increase offer if payment can be made over a longer period

Emphasise risk of trial

Suggest other options for closing a final gap, e.g. tossing a coin, one party makes a charitable donation instead of payment to other side

If quantum is the sticking point, suggest agreement on liability, leaving quantum to be determined by another ADR method at later date

M will confirm the terms agreed; ask the lawyers to draw up the settlement agreement; normally mediation agreement sets out expressly that no settlement is binding unless recorded by the parties and signed by them.

Lawyers an mediators must be careful in drawing up settlement terms in settlement agreement: could be claims in negligence if (1) settlement is not achieved because the settlement agreement was not drafted with reasonable care & skill; or (2) if client was not properly advised on the effect of any agreement reached at mediation or failing to advise that an agreement is not binding; If clauses are not drafted precisely, subsequent litigation may be brought to construe the terms and effect of the settlement agreement

If there are no lawyers

M may draw up a heads of agreement or a memo of agreed terms and ask the parties to sign it, so that the legal reps of each party can then draw up a formal settlement agreement (perhaps in a Tomlin order) after the mediation

In simple cases

M himself may draft a settlement agreement (where no lawyers), sometimes providing that will only be binding if legal advice is obtained within a certain time.

Once final terms are drafted, M will convene a joint final meeting of all parties to read and sign agreement

If no settlement is reached

Summarise the closing positions of the parties

May invite the parties simply to adjourn mediator for further info to be obtained / for parties to consider their positions

M will record that no settlement reached, may set out reasons

M will remind parties of advantages of settlement over litigation

M may invite the parties to let their closing offers remain open for a limited period after the mediation

If an offer made in the mediation is accepted outside the mediation meeting, it may be regarded as a settlement reached in the mediation, so must be recorded in writing to be binding

The closing joint meeting, M will convene if

Settlement is not likely to be achieved

One party wishes to terminate mediation

A settlement has been reached on all/some issues, leaving the remainder to be determined by litigation or some other means

The mediation needs to be adjourned (e.g. for an expert to carry out a neutral evaluation of issues; for further info to be obtained; if day has ended without settlement but parties feel it could be achieved)

Termination and adjournment of mediation

Parties may request an adjournment at any time

Mediation can be terminated at any time by any party or the mediator