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Report a repair (Type of repair (Non-schedulable (Examples... (Blocked…

- - - - Yes
        
        :email: Send confirmation email customer :check:
        
        Create CX Request
        
        Create CX Task
        
        Create CX Work Order
        
        Create CX Appointment
        
        Create Click Appointment
      - No
        
        Get SOR code
        
        Create CX Request
        
        Create CX Task
        
        Create CX Work Order
        
        Plumbing
        :email: Send email to "Response Plumbing" :check:
        :email: Send confirmation email customer :check:
        
        PLM100501 Rep Containable Leak - Tap/ S.Tap/Valve/B.Valve
        
        PLM100501 Rep Containable Leak - Tap/ S.Tap/Valve/B.Valve
        
        PLM100503 Rep Noise/Water Hammer In Pipes (G)
        
        PLM100505 Repair/ Refix Radiator
        
        PLM100506 Any Repair To Sink
        
        PLM100507 Any Repair To Toilet
        
        PLM100510 Any Repair To Bath/ Shower
        
        Carpentry
        :email: Send email to "Response Carpentry" :check:
        :email: Send confirmation email customer :check:
        
        CAR100501 Rep Any Door/Window/Frame/Item
        
        CAR100505 Rfx/ Rnw Bath/ Duct Panel
        
        CAR100506 Rep Floorg/Joist/Stairs/Handrail
        
        CAR100888 Carpenter Pre-Inspection
        
        GLZ100501 Non Urgent Cracked Dg Unit
        
        Electrical
        :email: Send email to "Response Electrical" :check:
        :email: Send confirmation email customer :check:
        
        CEM100501 Ms /Rep/ Rnw Electrical Fitting
        
        ELE100514 Partial/Summer Elec Heatg Bkdn
        
        ELE100516 Partial/Summer Elec Hot Water
        
        ELE108016 Rnw Smoke/Heat Detector Mains Op
        
        General
        :email: Send email to "Response General" :check:
        :email: Send confirmation email customer :check:
        
        PLA100501 Make Safe/Repair Wall/Ceiling/Render
        
        Any other SOR
        :email: Send email to "On Line Repairs" :check:
        :email: Send confirmation email customer :check:
  - - - Blocked shower drain
      - Broken door/screen on standalone shower
      - Broken fence in a communal area
      - Broken fence: exceptional circumstances
      - Ceilings
      - Cupboards and built-in furniture
      - Damaged gutters
      - Damaged sealant on standalone shower
      - Damp or mould on all of the ceiling
      - Damp or mould on some of the ceiling
      - Damp or mouldy floor
      - External repairs
      - Floor tiles
      - Other problem with floor
      - Other problem with stairs
      - Problem with a communal TV aerial
      - Problem with an internal communal door
      - Problem with communal heating or hot water
      - Problem with communal laundry
      - Problem with communal lighting
      - Problem with doors
      - Problem with electrics
      - Problem with heating and hot water
      - Problem with other communal repairs
      - Problem with plumbing
      - Problem with windows
      - Small patch of damp or mould on ceiling
      - Standalone shower not working
      - Standalone shower not working and leaking
      - Walls