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CONTROLING (TOOLS FOR MEASURING ORGANIZATIONAL PERFORMANCE…
CONTROLING
THE CONTROL PROCESS
MEASURING ACTUAL PERFORMANCE
SOURCES OF INFORMATION FOR MEASURING PERFORMANCE
STATISTICAL REPORTS
ORAL REPORT
PERSONAL OBSERVATIONS
WRITTEN REPORT
COMPARING ACTUAL PERFORMANCE AGAINTS THE STANDARD
TAKING MANAJERIAL ACTION
CORRECT ACTUAL PERFORMANCE
REVISE THE STANDARD
MANAJERIAL DECISIONS IN CONTROLING
CONTROLLING FOR ORGANIZATIONAL PERFORMANCE
MEASURES OF ORGANIZATIONAL PERFORMANCE
ORGANIZATIONAL PRODUCTIVITY
ORGANIZATIONAL EFFECTIVENESS
INDUSTRY AND COMPANY RANKINGS
WHAT IS ORGANIZATIONAL PERFORMANCE?
THE ACCUMULATED RESULT OF ALL THE ORGANIZATION'S WORK ACTIVITIES
POPULAR INDUSTRY AND COMPANY RANKINGS
INDUSTRY WEEK
CUSTOMER SATISFACTION
FORBES
BUSINESS WEEK
FORTUNE
TOOLS FOR MEASURING ORGANIZATIONAL PERFORMANCE
INFORMATION CONTROLS
BENCHMARKING OF BEST PRACTICES
BALANCED SCORECARD
FINANCIAL CONTROL
POPULAR FINANCIAL RATIONS
LEVERAGE
ACTIVITY
LIQUIDITY
PROFITABILITY
FEEDFORWARD/CONCURRENT/FEEDBACK CONTROLS
CONCURRENT CONTROL
FEEDBACK CONTROL
FEEDFORWARD CONTROL
CONTEMPORARY ISSUES IN CONTROL
COORPORATE GOVERNNCE
THE ROLE OF BOARDS OF DIRECTORS
FINANCIAL REPORTING AND THE AUDIT COMMITEE
WORKPLACE CONCERNS
WORKPLACE PRIVACY
EMPLOYEE THEFT
CONTROLLING CUSTOMERS INTERACTIONS
WORKPLACE VILENCE
ADJUSTING CONTROLS FOR CROSS-CULTURAL DIFFERENCES
WHAT IS CONTROLLING AND WHY IS IT IMPORTANT?
WHAT IS CONTROLLING ?
IT'S THE PROCESS OF MONITORING,COMPARING,AND CORRECTING WORK PERFORMANCE
WHY IS CONTROL SO IMPORTANT
PLANNING CAN BE DONE
AN ORGANIZATIONAL STRUCTURE CREATE TO FACILITATE EFFICIENT ACHIEVEMENT OF GOALS
AND EMPLOYEES MOTIVATED THROUGH EFFECTIVE LEADERSHIP
EMPLOYEE EMPOWERMENT