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IT APM (We need to (Understand TCO (Licensing and maintenance, Capital…
IT APM
We need to
Understand what we have (app inventory)
Understand what is valuable to the business (what is the strategy)
Produce a plan for rationalisation
Resource continued development of the roadmap
Put structure around value assessment
Increase objective/data driven decision making
Understand business capability requirements and app mapping
Define 'application'
Define a performance assessment process
Understand TCO
Licensing and maintenance
Capital expenditure
Education
Internal support and maintenance
Third-party support
Plan for decommissioning apps
Stakeholder mapping
Do further value assessment
Business value
End user assessment
Functionality
Usability
Data Quality
Importance
Define metrics
Technical
Code quality
Reliability
Integration risk
Security
Build the strategy
Are we modernising, maintaining or retiring?
Where is each app in its life-cycle?
Application rationalisation
Discovery of capability
Tie services together to add value
Reduce time spent on application maintenance
Frameworks
APQC
COBIT
Driven by business value
Defined by strategy
Informed by data
Needs communicating to the business
Requires roadmap planning
Informed by knowledge of the AP
Will incur non-value added activity (removal of technical debt)
Hampered by BAU and firefighting
Dependencies
Definition of value: assumes business has nailed down its value definition
Governance: Assumes process/framework exists for prioritisation
Money: expensive to resource
Relevant frameworks
Product management
Agile
Project management