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Shopping Mall (Objectives (To display all the shops' locations and…
Shopping Mall
Objectives
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To display all the shops with promotions in different levels, so that users will know which shop to pay attention to
To display shops available for reservation, so that users can book the restaurants quickly
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Target Audiences
Primary target audience
New customers
When new customers first time go to the shopping mall, they are most likely unfamiliar and clueless about all the shops and restaurants. This is when demo kiosk comes in to help.
Teenagers
Teenagers are the ones that often visits the shopping mall, therefore they have higher chance of using the demo kiosk. Also, most of the teenagers should know how to use the demo kiosk. So when they need to find some specific shop, they will use the demo kiosk to find it.
Working adults
The working adults often went to shopping mall to have lunch, and they only have limited time to eat. So they will use the demo kiosk to find the places they want, so that they will have more time for their lunch break.
Families
Families use the demo kiosk to check what they want to eat or do. Some parents have their children or grandparents with them, so they have to find the place faster before the children or grandparents run out of patience.
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Unique selling point
Display promotion shops
The customers can use the demo kiosk to check which shop has discount. They can also select the specific level to check out the promotion shops, so that they will know the promotion shops at their current level, which is more convenient for the customers.
Book restaurants
The users can use the demo kiosk to book certain restaurants that collaborates with the kiosk. They just need to put in their name, mobile number, number of people and timing, then press book. An one-time-password (otp) will be sent to their respective phone number for security check. Type the otp into the kiosk to confirm the booking and the booking is done. This is convenient for the customers as instead of going to the restaurant physically to book seat, they can now use the kiosk to book restaurants.
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